Dental Operations Manager

East Bay Community Action ProgramNewport, RI
121d

About The Position

Join East Bay Community Action Program (EBCAP) and Make a Real Impact! Are you ready to take charge and transform lives through exceptional dental care? EBCAP is thrilled to announce an incredible full-time opportunity for a passionate Dental Operations Manager to lead our vibrant Dental Center team in beautiful Newport, Rhode Island! Step into a role where every day brings new challenges and rewards! As our Dental Operations Manager, you'll be the driving force behind comprehensive dental clinic operations that truly matter. You'll champion excellence in patient care, streamline administrative processes, and inspire team performance across both our stationary and cutting-edge mobile dental facilities. This isn't just a job - it's your chance to be the cornerstone of operational excellence, regulatory compliance, and superior patient care while building an amazing workplace culture that everyone loves being part of!

Requirements

  • 2+ years of medical/dental office management experience
  • Proven supervisory experience
  • Rock-solid understanding of medical/dental billing and collections
  • EMR systems expertise (NextGen experience is a huge plus!)
  • Microsoft Office mastery
  • Lightning-fast adaptation to existing systems and processes
  • Change management and transition planning wizardry
  • Exceptional organizational and time management superpowers
  • Crystal-clear communication skills for seamless transitions

Nice To Haves

  • Interim leadership experience
  • Bilingual abilities

Responsibilities

  • Lead with Purpose - Take charge of daily administrative and clinical operations that directly impact patient lives
  • Drive Excellence - Implement and monitor operating policies that set the gold standard for dental care
  • Build Amazing Teams - Manage staffing and scheduling to create the perfect patient experience
  • Analyze for Success - Track and boost provider productivity through smart schedule analysis
  • Ensure Safety & Compliance - Maintain pristine facilities, top-notch equipment, and flawless regulatory standards
  • Master the Numbers - Oversee financial operations including collections and billing

Benefits

  • Heavily subsidized medical and dental insurance (BCBSRI)
  • Supplemental vision insurance
  • Flexible spending accounts for medical and dependent care
  • 403(b) retirement plan with up to 3% company match
  • Employer-paid life insurance and long-term disability
  • Generous paid time off - vacation, holidays, personal days, AND sick time
  • Mileage reimbursement
  • Tuition reimbursement
  • Center-paid training and CEUs
  • Employee assistance program
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