Dental Office Manager

Ideal Dental Carrollton • Carrollton, TX

382d

About The Position

The Dental Office Manager at Ideal Dental is responsible for overseeing the daily operations of the dental office, ensuring high levels of patient satisfaction, and fostering a positive work environment. This role involves managing staff schedules, auditing patient accounts, and presenting treatment plans while also addressing any patient service issues that arise. The position emphasizes leadership, communication, and customer service skills to maintain a patient-centric culture.

Requirements

• A welcoming smile and positive attitude
• Strong communication and customer service skills
• Leadership skills and the ability to lead by example
• The desire and ability to connect with and serve guests
• Ability to multi-task while working in a fast-paced environment
• High school diploma or equivalent
• Minimum of 2 years of management experience (Dental experience preferred)

Nice To Haves

• Customer service experience (1 year preferred)
• Computer skills (1 year preferred)

Responsibilities

• Managing all day-to-day operations of the dental office
• Handling all patient service issues to ensure guest satisfaction
• Building office morale to support company culture
• Creating staff schedules
• Auditing patient accounts to ensure accuracy
• Presenting treatment plans and assisting guests with overcoming financial obstacles
• Completing daily and monthly reporting
• Performing other duties as required to support the office

Benefits

• MONTHLY BONUS POTENTIAL
• Medical insurance
• Discounted dental benefits for the employee, their spouse, and dependent children
• Vision insurance
• Long-term disability
• Short-term disability
• Life insurance
• Accident coverage
• Paid holidays
• Paid Time Off (PTO)
• CPR recertification
• 401K
• Employee scholarship program
• Employee discount program through benefits hub

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED