Dental Office Manager

Simply Dental•Worcester, MA

20d•$58,000 - $73,000•Onsite

About The Position

Worcester Dental Arts is seeking an Office Manager who leads with integrity, balances compassion with accountability, and fosters a team culture rooted in respect, collaboration, and excellence. We’re not just looking for someone to handle the day-to-day operations — we’re looking for a true leader who knows how to inspire a team, nurture growth, and maintain a supportive, high-performing environment all while fostering exceptional patient care. Schedule: Monday - Friday 7:30 am - 5 pm Experience as a Dental Office Manager is required. Candidates who do not have prior experience as a Dental Office Manager will not be considered at this time. If you’re a natural leader who leads by example — balancing compassion with accountability — and know how to inspire a team, keep the office running smoothly, and handle challenges with professionalism and poise, while taking pride in creating a space where both patients and staff feel valued, apply today!

Requirements

Experience as a Dental Office Manager is required.
Candidates who do not have prior experience as a Dental Office Manager will not be considered at this time.
5+ years’ dental management or supervisory experience required
Knowledge of dental terminology and dental office procedures
Knowledge of accounting and administrative principles and procedures
Knowledge of dental insurance plans, billing, and claims processing
Knowledge of Dental management software
Knowledge of MS Office: Word, Excel, and PowerPoint

Nice To Haves

Bachelor’s or Associate’s Degree preferred

Responsibilities

Run daily reports and perform close of day duties
Supervise clinical staff and manage the overall clinic schedule
Oversee future treatments and collections of past due accounts
Respond to patient, staff and doctor inquiries efficiently
Ensure quality dental care and resolve patient issues according to policies and regulations
Track new patient calls and referral sources.
Assist with practice-building and public relations efforts
Recruit, train, and manage office staff to meet operational needs
Create staff schedules and ensure performance standards are met
Monitor the office budget and oversee supply purchases and operational expenses
Handle administrative tasks, including deposits, revenue posting, and payroll.
Oversee marketing and promotion campaigns
Coordinate with clinical staff on scheduled and unscheduled treatments
Write reports and analyze management data
Manage insurance claims and patient billing, including follow-ups on overdue accounts
Prepare reports on outstanding accounts receivable