Dental Office Manager

Woodland Park Dental•Woodland Park, CO

2d•$28 - $34

About The Position

The Dental Office Manager will oversee daily operations, support and engage the team, ensure an exceptional patient experience, and execute systems that support efficiency, compliance, and growth. The ideal candidate is proactive, organized, and passionate about building a positive and high-performing environment.

Requirements

Previous experience as a Dental Office Manager or similar dental leadership role
Strong communication and interpersonal skills
Excellent attention to detail and organizational ability
Passion for patient care and delivering an exceptional experience
Experience training and developing staff
Proven ability to use data and KPIs to drive operational excellence
Knowledge of OSHA, HIPAA, scheduling optimization, and best practices for practice compliance

Responsibilities

Lead and support the dental team through coaching, training, and clear communication
Manage daily practice operations, including scheduling, patient flow, and administrative oversight
Utilize KPI metrics to identify trends, improve systems, and achieve operational goals
Ensure compliance with OSHA, HIPAA, and all regulatory requirements
Maximize schedule efficiency and hygiene utilization
Maintain high standards for patient service, professionalism, and team accountability
Collaborate with providers and staff to optimize workflows and enhance patient care
Support financial processes, including collections, insurance coordination, and reporting
Promote a culture of respect, teamwork, and continuous improvement
Deliver exceptional customer service, ensuring a "wow-level" patient experience at every touchpoint.
Build rapport with patients to facilitate comprehensive dental care acceptance.
Present treatment plans and financing options, ensuring patients understand their options and costs.
Oversee the implementation of office protocols that enhance patient satisfaction and streamline operations.
Resolve patient concerns effectively and ensure consistent, high-quality care.
Develop and manage the office’s annual budget to ensure profitability.
Monitor and report on key performance metrics, providing insights to the management team.
Ensure adherence to cash management, accounting protocols, and other financial procedures.
Optimize office operations by managing schedules, coordinating staff meetings, and maintaining office supply inventories.
Lead, train, and develop office staff to meet company standards.
Conduct semi-annual performance reviews and provide ongoing training and professional development.
Foster a positive office culture that promotes teamwork, accountability, and a great place to work.
Coordinate staffing schedules, manage time-off requests, and ensure appropriate coverage for all roles.
Assist in the launch and stabilization of new offices, including hiring staff, establishing protocols, and ensuring smooth operations.
Support recruitment and onboarding of new doctors, ensuring they are integrated into the practice effectively.
As assigned by your Regional Manager, VP of Operations, and or COO.