Dental Office Manager

Seguin•Seguin, TX

6d•$25 - $28•Onsite

About The Position

Ready to Lead with Heart and Hustle? Join Our San Antonio Dental Team! Are you a motivated, results-driven leader with a passion for service and smiles? We’re looking for a rockstar Dental Office Manager to join our dynamic Seguin General Dentistry practice full-time (Monday–Friday) ! In this key role, you'll be the go-to leader for both our team and our patients—creating a positive, high-performing environment where exceptional care and operational excellence are seamlessly integrated. If you thrive on building strong relationships, love leading teams to success, and have a knack for keeping things running smoothly behind the scenes, we want to meet you! Bring your experience, energy, and leadership skills—and let’s achieve great things together! Role Overview: The Dental Office Manager will be responsible for creating and maintaining a profitable and efficient office environment. This includes overseeing day-to-day operations, developing staff, ensuring exceptional patient care, and driving business growth and expansion. The ideal candidate will embody the company's core values and lead by example to foster a positive, high-performance workplace.

Requirements

Proven experience as an Office Manager or in a similar managerial role in a dental or healthcare setting.
Strong leadership, communication, and organizational skills.
Ability to manage budgets, analyze financial reports, and track key performance metrics.
Proficiency in office management software, including practice management systems, Excel, and Word.
Ability to handle patient concerns and inquiries professionally and efficiently.
Knowledge of dental office procedures and the ability to understand and apply financial and legal documents.

Responsibilities

Customer Experience Leadership: Deliver exceptional customer service, ensuring a "wow-level" patient experience at every touchpoint.
Build rapport with patients to facilitate comprehensive dental care acceptance.
Present treatment plans and financing options, ensuring patients understand their options and costs.
Oversee the implementation of office protocols that enhance patient satisfaction and streamline operations.
Resolve patient concerns effectively and ensure consistent, high-quality care.
Financial & Operational Management: Develop and manage the office’s annual budget to ensure profitability.
Monitor and report on key performance metrics, providing insights to the management team.
Ensure adherence to cash management, accounting protocols, and other financial procedures.
Optimize office operations by managing schedules, coordinating staff meetings, and maintaining office supply inventories.
Staff Management & Development: Lead, train, and develop office staff to meet company standards.
Conduct semi-annual performance reviews and provide ongoing training and professional development.
Foster a positive office culture that promotes teamwork, accountability, and a great place to work.
Coordinate staffing schedules, manage time-off requests, and ensure appropriate coverage for all roles.
Growth & Expansion Leadership: Assist in the launch and stabilization of new offices, including hiring staff, establishing protocols, and ensuring smooth operations.
Support recruitment and onboarding of new doctors, ensuring they are integrated into the practice effectively.