Dental Office Manager

Gervino Group•Greenwich, CT

5d•$27 - $35

About The Position

Our client is a leading state-of-the-art dental practice with locations throughout New York and Connecticut. They are looking for a professional Dental Office Manager who loves people and is looking to lay roots and grow within their practice. To excel in this role, strong organizational skills, attention to detail, multitasking abilities, and a customer-centric approach are essential. Maintaining professionalism, staying calm under stress, and effective communication are crucial for managing front desk operations in a dental practice and ensuring a positive patient experience.

Requirements

Experienced dental office manager (3-5+ years) with a focus on practice growth in a multi-specialty group setting. Skilled in staff management, scheduling optimization, patient communication, and insurance coordination.

Responsibilities

Efficient Appointment Scheduling: Manage the scheduling system to minimize wait times and maximize productivity.
Exceptional Patient Communication: Handle inquiries, appointment requests, confirmations, and cancellations.
Accurate Patient Records Management: Maintain confidentiality and comply with HIPAA.
Collaboration with Clinical Staff: Coordinate appointments with assistants and hygienists.
Insurance Verification and Billing: Ensure precise billing and timely reimbursements.
Front Desk Operations: Oversee reception, calls, patient greetings, and office organization.
Proficient in DENTRIX software for scheduling, record-keeping, and billing.
Proactive Problem Solving: Resolve conflicts and optimize scheduling efficiency.
Lead and Guide the Dental Team to Success
Become a Patient Advocate and Advisor for Satisfaction
Cohesively Manage Clinical and Non-clinical Staff
Facilitate Managerial Procedures