Dental Office Manager

Riccobene Associates Family Dentistry•Charlotte, NC

35d•$55,000 - $65,000•Onsite

About The Position

Are you an experienced dental professional who enjoys leading teams, creating great patient experiences, and helping a practice run smoothly? If you're looking for a role where your leadership makes a real impact every day, we would love to meet you. Our growing dental practice in Ballantyne, Charlotte is seeking a full-time Dental Office Manager who is passionate about teamwork, organization, and patient care. This is a key leadership role where you’ll help guide our team, support our doctors, and ensure our patients receive exceptional service from the moment they walk through the door. If you’re ready to bring your experience, positivity, and leadership skills to a supportive and collaborative environment, we encourage you to apply. The Dental Office Manager plays a pivotal role in ensuring the practice runs efficiently while maintaining an outstanding patient experience. This position oversees front office operations, supports clinical teams, and helps guide the practice toward productivity, financial success, and high patient satisfaction. You’ll work closely with dentists and team members to create an organized, welcoming, and efficient workplace where both patients and staff feel supported. The Office Manager helps ensure that our practice: • Operates efficiently and profitably while delivering exceptional patient care • Maintains a positive, supportive, and collaborative work environment • Upholds the highest standards of patient service and clinical excellence

Requirements

2+ years of management experience (dental practice preferred)
3–5 years of dental front office experience preferred
Strong organizational and leadership skills
Excellent communication and interpersonal skills
Ability to manage multiple priorities and deadlines
Computer proficiency including Denticon
Ability to quickly learn practice management software and systems

Nice To Haves

Positive, professional, and patient-focused
Strong emotional intelligence and leadership ability
Detail-oriented with excellent problem-solving skills
Comfortable presenting and communicating with both small and large groups
Able to work independently and collaboratively with a team

Responsibilities

Oversee daily office operations to ensure efficient, compliant workflows
Support doctors and team members with treatment planning, billing, and insurance coordination
Ensure the office is fully stocked with dental, clinical, and office supplies
Manage office systems and procedures to maintain smooth operations
Hire, train, develop, and coach team members
Foster a positive, collaborative work culture
Provide guidance and support to staff to help them succeed in their roles
Address employee concerns and support professional growth
Generate monthly performance and operational reports
Monitor expenses and ensure invoices are submitted promptly through electronic systems
Help guide productivity and financial goals for the practice
Support patient satisfaction and address patient concerns when needed
Assist with community outreach and marketing events
Ensure the practice maintains a strong reputation for excellent patient service