Dental Office Manager

Squire Dental Management LLCUpper Nazareth Township, PA
Onsite

About The Position

Join a supportive, patient-centered dental team where your skills truly matter. We are seeking a motivated, team-oriented & reliable Dental Office Manager looking for a place to grow, feel valued, and make an impact each day. This enthusiastic professional will join our practice and contribute to an exceptional patient experience.

Requirements

  • High school diploma or equivalent
  • Minimum 3 years of dental or healthcare office management experience
  • Strong leadership and people management skills
  • Excellent communication, customer service, and conflict-resolution skills
  • Knowledge of dental terminology, procedures, and insurance processes

Nice To Haves

  • Associate’s or Bachelor’s degree preferred
  • Proficiency in dental software systems (Denticon)
  • Experience managing budgets, payroll, and office KPIs
  • Prior supervisory experience with training and staff development
  • Familiarity with HR processes such as scheduling, employee relations, and compliance

Responsibilities

  • Lead, coach, and develop front office and support staff, fostering a positive, team-oriented culture
  • Oversee patient scheduling, check-in/check-out processes, and front desk workflows
  • Manage patient billing, insurance claims, and collections with accuracy and timeliness
  • Monitor practice financial performance, including revenue, expenses, and KPI reporting
  • Partner with the clinical team to ensure smooth coordination of patient care
  • Support recruitment, onboarding, training, and performance management of team members
  • Ensure compliance with HIPAA, OSHA, and Squire Dental policies and procedures
  • Handle escalated patient concerns with professionalism and empathy
  • Conduct regular team meetings, providing updates on practice goals and company initiatives
  • Collaborate with Regional Managers and Squire Dental leadership on strategic initiatives

Benefits

  • Competitive pay
  • Medical, Dental and Vision insurance options
  • Short-term and long-term disability insurance
  • Life insurance gifted to you
  • 401(k) with employer match
  • Paid time off and paid holidays
  • A team culture focused on growth, communication, and high-quality care
  • Work-life balance
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