Dental Office Manager

Star Dental Partners-posted 3 months ago
Full-time • Mid Level
Suwanee, GA
11-50 employees
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Suwanee Creek Dentistry is now hiring a Full Time Dental Office Manager in Suwanee, Georgia! As a Full Time Dental Office Manager, come join our community of collaborative, high-quality clinical, business and operations professionals. We are seeking a high performing leader, excellent communicator and problem solver who thrives on accountability, organization and results with a patient-first mindset. Within the Star Dental Partners (SDP) affiliated network of dental practices, the Dental Office Manager (OM) is responsible for monitoring and managing the operations of a single location. The OM will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the SDP support team and the primary dentist of the practice. The OM works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results.

  • Team leadership, coaching and training
  • Profit & Loss (P&L) management
  • Staff and patient scheduling
  • Time & Attendance (T&A) management
  • Payroll process management
  • Accounts Payable (AP) management
  • Manage insurance claims and other forms of payment
  • Patient satisfaction and experience
  • Collaborate on internal and external marketing efforts
  • Implement policies and procedures
  • Promote SDP company policies and best practices (published or otherwise communicated)
  • Management of dental licenses and other related certifications
  • Maintain current safety procedures and personal protective equipment required to minimize health risks
  • Other job duties as assigned
  • 3 years of dental office management or equivalent experience required
  • Proficient in dental performance management software (Dentrix, Denticon Preferred)
  • Strong understanding of marketing strategies, platforms, tools and metrics
  • Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)
  • Solid understanding of P&L management, revenue cycle, A/R (budgeting)
  • Comprehensive understanding ability to enforce current labor laws
  • Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)
  • Quarterly Office Manager Bonus Incentive
  • Quarterly Growth Bonus Incentive
  • Monthly Employee Performance Incentive Program
  • 401K
  • Paid Time Off (PTO)
  • Paid Company Holidays, Bereavement, and Jury Duty
  • Paid Basic Life & AD&D insurance
  • Medical, Dental, and Vision
  • Short Term Disability
  • Voluntary Life & AD&D Insurance
  • Employee Referral Bonus Program
  • Pet Insurance
  • Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives
  • Opportunity for career growth
  • Professional development and support with continuing education
  • Strong business and operational teams
  • Employee Assistance Program (EAP) for all employees and their household
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