Dental Office Manager

Fairport Family Dental • Fairport, NY

420d • $58,240 - $68,640

About The Position

The Office Manager/Hygiene Coordinator at Fairport Family Dental is a vital role responsible for managing the front desk operations and providing exceptional customer service. This position serves as the first point of contact for patients and ensures the smooth functioning of the office by handling scheduling, inquiries, and administrative tasks.

Requirements

• Strong computer literacy, including proficiency in Dentrix Dental Software and Excel
• Excellent customer service skills with a friendly and approachable demeanor
• Prior experience in a dental office is required
• Ability to multitask and prioritize tasks effectively
• Exceptional organizational skills with keen attention to detail
• Strong written and verbal communication skills
• Familiarity with phone systems and proper phone etiquette

Responsibilities

• Greet and welcome visitors in a professional and friendly manner
• Answer phone calls, respond to inquiries, and direct calls to appropriate staff members
• Schedule appointments and manage the calendar for meetings and events
• Perform data entry and maintain accurate records
• Submit electronic insurance claims and send electronic bills
• Collect payments and perform general accounting tasks
• Handle customer complaints or issues with professionalism and empathy
• Implement hygiene recall and reactivation through scheduling and confirming

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed