DENTAL OFFICE MANAGER

WALDORF DENTAL GROUP-posted 3 months ago
Full-time • Mid Level
Waldorf, MD
101-250 employees
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Now Hiring: Dental Office Manager – Waldorf Dental Group. Are you an experienced dental leader ready to take charge of a fast-paced, patient-focused dental office? Underbite Dental Management is seeking a highly motivated Dental Office Manager to oversee day-to-day operations at one of our top-performing Maryland locations. This is your opportunity to make an impact by leading a dedicated clinical and administrative team, driving operational excellence, and delivering an outstanding patient experience all within a modern, technology-forward dental practice.

  • Manage day-to-day operations, ensuring high performance in patient care, scheduling, collections, and staff coordination
  • Drive results across key metrics: treatment acceptance, schedule utilization, collections, AR, and re-care
  • Oversee staffing: recruiting, onboarding, scheduling, performance reviews, and staff development
  • Ensure compliance with OSHA, HIPAA, and company protocols
  • Partner with billing and clinical teams to maintain efficient revenue cycle and high-quality care
  • Serve as the communication hub between staff, doctors, and Underbite leadership
  • Monitor supply inventory and ensure cost controls are in place
  • Create and review weekly KPIs and action plans to drive continuous improvement
  • 3+ years of dental or healthcare office management experience (DSO or multi-provider office preferred)
  • Strong leadership and communication skills
  • Proficient in managing KPIs, payroll, insurance, and scheduling
  • Tech-savvy: experience with Open Dental (preferred), Paylocity, and Google Workspace
  • Passion for delivering excellent patient care through organized and empowered teams
  • Detail-oriented and solutions-focused
  • Competitive salary based on experience
  • Monthly performance bonus based on office KPIs
  • Health, dental, and vision insurance
  • Company-paid life insurance
  • Paid certifications (e.g., CPR, OSHA) and professional development
  • Paid time off, sick days, and 10 paid holidays after 90 days
  • 401(k) with company match
  • A collaborative, people-first culture with room to grow
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