Dental Office Assistant - Business Assistant

Heartland Dental • Delmar, NY

315d • $16 - $23

About The Position

Heartland Dental is looking for a Dental Receptionist to join our team at 1st Advantage Dental - Bethlehem. This part-time position offers a salary range based on experience, typically between $18-$20 per hour. As a Dental Receptionist, you will work in an environment that encourages learning and team cohesion, with a focus on putting patients first. You will be responsible for managing front office duties, greeting patients, scheduling appointments, and handling insurance claims. The role requires a hard-working and motivated individual who is passionate about providing the best patient care.

Requirements

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI necessary for performing job-related functions; regular HIPAA training will be required.

Nice To Haves

• 1+ years of experience in a dental or medical setting.
• 1+ years of experience with insurance billing and accounts receivable.
• Dentrix or other dental software experience.

Responsibilities

• Greet and welcome patients as they enter the office.
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Benefits

• Competitive benefits including health insurance and retirement savings plans.
• Six paid holidays and PTO (paid time off).
• Front loaded education and training.
• Opportunity for unlimited growth potential.
• Access to on-demand Daily Pay.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services