Dental Office Assistant - Business Assistant
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About The Position
Lifetime Dental of the Woodlands is seeking a dedicated Front Office Assistant to join our collaborative team. This role is essential in ensuring that our front office runs smoothly and efficiently, providing a welcoming environment for our patients. The successful candidate will have dental front office experience and will be responsible for a variety of tasks that support both the clinical and business aspects of our practice. The working schedule is Monday to Thursday from 8 AM to 5 PM and Friday from 7 AM to 4 PM. As a Business Assistant, you will greet and welcome patients as they enter the office, creating a positive first impression. You will manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies. Utilizing Dentrix for patient scheduling and records will be a key part of your responsibilities, as will scheduling and confirming appointments for multiple providers in the office. You will also file patient insurance claims, follow up on outstanding claims, verify benefits, and explain coverage to patients. In addition to these tasks, you will post insurance and patient payments, process accounts receivable, and review treatment plan fees and payment options with patients. Partnering with the providers and team, you will implement Heartland Dental systems to optimize office potential. This role is designed for someone who is hard-working, motivated, and passionate about providing the best patient care to the communities we serve. Heartland Dental has been recognized for its commitment to creating a diverse and inclusive workplace, and we are looking for team members who share these values.
