Dental Office Assistant - Business Assistant

Afinia Dental - Eastgate • Cincinnati, OH

401d

About The Position

The Business Assistant at Afinia Dental of Eastgate plays a crucial role in supporting the front office operations, ensuring a welcoming environment for patients, and managing various administrative tasks. This position emphasizes teamwork, continuous learning, and a patient-first approach, contributing to the overall success of the dental practice.

Requirements

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• Dental work experience required.

Nice To Haves

• 1+ years of experience in a dental or medical setting.
• 1+ years of experience with insurance billing and accounts receivable.
• Dentrix or other dental software experience.

Responsibilities

• Greet and welcome patients as they enter the office.
• Manage front office duties, including answering phones and checking office mail and email.
• Communicate with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims.
• Verify benefits and explain coverage to patients.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with providers and team to implement Heartland Dental systems.

Benefits

• Competitive benefits including health insurance and retirement savings plans.
• Six paid holidays and PTO (paid time off).
• Front loaded education and training opportunities.
• Access to on-demand Daily Pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees