Dental Office Assistant - Business Assistant
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About The Position
Business Assistant Dental Care at Seminole Ridge is looking for a Business Assistant to join our team. Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first. Supporting our front office as a Business Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. In this role, you will greet and welcome patients as they enter the office to create a great first impression of our team. You will manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies. Utilizing Dentrix for patient scheduling and records, you will schedule and confirm appointments for multiple providers in the office. Additionally, you will file patient insurance claims and follow up on outstanding claims, verify benefits, and explain coverage. Posting insurance and patient payments and processing accounts receivables will also be part of your responsibilities. You will review treatment plan fees and payment options with patients and partner with the providers and team to implement Heartland Dental systems to optimize office potential.
