Heartland Dental-posted 3 months ago
$20 - $22/Yr
Full-time • Entry Level
Elsmere, NY
5,001-10,000 employees
Ambulatory Health Care Services

1st Advantage Dental - Bethlehem is looking for a Dental Receptionist to join our team. Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Dental Receptionist, you'll work in an environment that encourages learning, team cohesion, and puts patients first. Supporting our front office as a Dental Receptionist, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

  • Greet and welcome patients as they enter the office to create a great first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with the providers and team to implement Heartland Dental systems to optimize office potential
  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • Access to minimum PHI necessary for performing job-related functions; regular HIPAA training will be required
  • 1+ years of experience in a dental or medical setting
  • 1+ years of experience with insurance billing and accounts receivable
  • Dentrix or other dental software experience
  • Competitive benefits including health insurance
  • Retirement savings plans
  • Six paid holidays
  • PTO (paid time off)
  • Front loaded education and training
  • Opportunity to be a part of a secure company with 20+ years of industry leading experience
  • Access to on-demand Daily Pay
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