Dental Office Assistant - Business Assistant

Heartland Dental•North Port, FL

6d•Onsite

About The Position

Price Creek Dentistry in North Port, FL is looking for a full-time Dental Front Office-Business Assistant to join our team. This is an administrative role where many important clerical and administrative tasks are completed while assisting our patients at the front desk. The ideal candidate has the following experience in a dental or medical office: Scheduling Insurance verifications Treatment plan presentations Professional verbal and written communication skills Being approachable, empathetic, and patient‑focused is needed as well. Candidates with previous dental or medical front desk experience will be most successful in this role. Work Schedule: Monday 7:30 am-5:00 pm, Tuesday 7:30 am-6:00 pm, Wednesday 7:30 am-6:00 pm, Thursday 7:30 am-5:00 pm, Friday 7:30 am-5:00 p.m Candidates must be able to work these hours and be dependable to report to work on time. About Price Creek Dentistry Price Creek Dentistry, like each Heartland Dental supported office, is unique to the community and the patients they serve. Join an 11-person team that thrives on collaboration, communication and community Located on Toledo Blade Blvd., just south of W. Price Blvd., in front of Publix Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards. More about the role Greet and welcome patients as they enter the office to create a great first impression of our team Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies Utilize Dentrix for patient scheduling and records Schedule and confirm appointments for multiple providers in the office File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivables Review treatment plan fees and payment options with patients Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Requirements

Experience working in a fast-paced and customer-centric environment
Excellent communication and organizational skills
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Ability to perform essential duties satisfactorily with or without reasonable accommodation.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual training sessions (or in-person) periodically throughout the year
A tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment.

Nice To Haves

1+ years of experience in a dental or medical setting
1+ years of experience with insurance billing and accounts receivable
Dentrix or other dental software experience

Responsibilities

Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Benefits

Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
Front loaded education and training, providing you the opportunity to develop to your full potential
Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
Access to on-demand Daily Pay

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume