Dental Office Administrator

Advanced Dental Arts Nw • Portland, OR

452d • $52,000 - $62,400

About The Position

The Dental Office Administrator is a full-time role at a General Dental practice in Portland, Oregon, responsible for providing administrative support to dental professionals, patients, and staff. The ideal candidate will have a minimum of 3 years of dental experience and a working knowledge of dental insurance, thriving in a fast-paced environment while demonstrating excellent communication skills.

Requirements

• Minimum of 3 years dental experience.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Experience in a dental office setting or a similar administrative role.
• Strong organizational and communication skills.
• Ability to work effectively in a fast-paced environment and prioritize tasks efficiently.
• Computer literacy and experience with data entry.
• Strong attention to detail and ability to maintain confidentiality.
• Knowledge of healthcare information management, including HIPAA guidelines and health information management best practices.
• High school diploma or equivalent required; degree in a relevant field preferred.

Responsibilities

• Greet patients and visitors at the front desk, answering phone calls and responding to inquiries in a professional and courteous manner.
• Manage and maintain patient records, including scheduling appointments and updating patient information.
• Perform data entry tasks to maintain accurate and up-to-date records.
• Provide administrative support to the dental team, including preparing reports.
• Assist with front office duties, such as handling payments and scheduling appointments.
• Coordinate with insurance companies to ensure timely and accurate billing.
• Transcribe patient information and prepare patient charts for dental procedures.
• Maintain the office in a clean and organized manner, adhering to infection control protocols.
• Provide a high level of personal assistance to the dental team.
• Prepare and deliver treatment plans to patients and collect their estimated portions at the time of service.
• Work on Accounts Receivable to collect past balances and delinquent accounts.
• Post insurance payments to accounts.
• Perform other administrative duties as required.

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED