Dental Network Recruiter Support Specialist

Guardian Life Insurance

16d•Remote

About The Position

As the Dental Network Recruiter Support Specialist, you will play a critical role in enhancing the performance and efficiency of the recruitment team by providing data-driven insights, ensuring high-quality lead management, and maintaining the integrity of recruitment-related data systems. This position helps to accelerate the recruitment process by equipping recruiters with accurate, actionable information to make timely and informed decisions. You Are Able to communicate in a professional and sales-oriented manner Excellent with written and oral communication skills Naturally analytical A strong critical thinker with excellent listening skills Excellent with attention to detail Able to work in a fast-paced, data-focused environment with cross-functional teams Someone with a great work ethic and capacity for issue resolution

Requirements

Minimum associate’s degree, bachelors preferred or equivalent work experience
2-3 years related experience, preferably in the insurance industry, a professional health office, and/or in an analytics driven administrative assistant role.
Strong data and analytical background
Proficient in Excel, CRM platforms, and data visualization/reporting tools (e.g., Tableau, Power BI, etc.).
Strong Microsoft Office skills
Able to communicate in a professional and sales-oriented manner
Excellent with written and oral communication skills
Naturally analytical
A strong critical thinker with excellent listening skills
Excellent with attention to detail
Able to work in a fast-paced, data-focused environment with cross-functional teams
Someone with a great work ethic and capacity for issue resolution

Responsibilities

Analyze and scrub lead data to ensure accuracy and completeness before routing to recruiters.
Extract and synthesize data from multiple sources (e.g., field staff reports, termination reports, Netminder, P&R systems, and termination data) to support recruitment strategies.
Perform research on providers in areas from different sources and present clean presentable information to recruitment staff
Format and load lead data into the Source of Record (SOR) and configure appropriate task sets for recruiter workflows.
Call providers to get any missing documentation to ensure a complete contract
Communicate with providers regarding their contract and status
Confirm newly contracted providers signed the state appropriate agreement
Work closely with Provider Network Recruitment to communicate and follow-up on missing contract elements
Track the life cycle of the contract ensuring completion once the provider has completed application, following up on any delays with the processing team
Deliver accurate, complete contract packets to the Provider Relations Administration for final processing.
Input contract data into provider databases while ensuring the accuracy of the data
Submit complete and accurate contracts to Provider Relations Administration for processing
Work closely with the recruitment team for any field preparation including conferences and events by preparing mailings, shipping logistics, contract support, as well as data support while they are in the field, not limited to verifying provider status.
Perform other duties and projects as required