Dental Hygienist Supervisor

Children's Healthcare of Atlanta

18d

About The Position

In collaboration with the Physician Practice Manager, facilitates and supervises the day-to-day operations of the practice and respective areas, including the fiscal and human resources processes. Provides emotional and psychological support to pediatric patients and families. Assists in the delivery of patient care as needed. Proactively supports efforts that ensure delivery of safe patient care and services and promotes a safe environment at Children's Healthcare of Atlanta.

Requirements

Minimum 3 to 5 years of related clinical experience required
Graduate of an accredited dental hygienist program
Georgia Board of Dentistry dental hygienist license
Basic Life Support (BLS) within 30 days of employment
Must possess excellent communication, organization, and interpersonal skills
Must have the following skills and aptitude: team partnership orientation, conflict resolution, problem solving, listening, staff development, time management, physician relations, and fiscal management
Must be able to successfully pass the Basic Windows Skill Assessment at 80% or higher rating within 30 days of date of hire
Familiarity with standard pediatric dental procedures and techniques
Ability to provide support with hospital quality assurance research, including document preparation and review/production of documents

Nice To Haves

Minimum of two years management/administration experience in a healthcare setting

Responsibilities

Delivers competent patient care to patients from newborn to 21 years of age through preventive dental education and treatment, nutritional and dietary education, and emotional security.
Provides for the gingival and oral health of the patient by removing plaque and calcareous deposits from teeth and performing necessary dental x-rays.
Assists pediatric dentist and orthodontist as needed.
Maintains relationship and communicates with patient and family to identify needs for service, follow-up, and referral.
Maintains hygiene instruments in good working condition.
Assists in maintenance of dental equipment, instruments, operators, x-ray processor, sterilization equipment/procedures, lab, and dark room.
Supports and participates in the continuous assessment and improvement of the quality of care and services.
Demonstrates competent patient care, integrating infection control and body substance precautions, patient safety, body mechanics, and knowledge of growth and development.
Demonstrates and practices family-centered care.
Maintains a therapeutic relationship with patient and family.
Communicates relevant information at the patient/family level of understanding.
Identifies patient/family need for services from ancillary departments and provides follow up and referral as necessary.
Documents treatment and review, e.g., medical history.
May serve a specific patient population, but has the potential to care for patients within the age population range served at Children's Healthcare of Atlanta, and will have competencies that incorporate age-specific guidelines, e.g., N = Neonate (less than 30 days), I = Infant (30 days to 1 year), EC = Early Childhood (1-5 years), LC = Late Childhood (5-13 years), A = Adolescent (13-17 years), AD = Adult, and ALL = all ages.
Plans, schedules, and supervises the activities of staff to ensure adequate coverage in all areas.
Ensures staff is knowledgeable and follows all policies and procedures and assesses competency as prescribed by regulatory agencies and departmental leadership.
Resource for staff to escalate concerns. Serve as a conflict resolution resource for staff and provide service recovery as needed.
Executes implementation plans for system and department changes.
Conducts employee and team performance by coaching, counseling, motivating, and evaluating employees on a continual basis including formal performance review process.
Works with manager to implement disciplinary action as needed.
Facilitates development and implementation of department goals, working with the manager.
Oversees department quality controls and process improvement, while supporting compliance with National Patient Safety Goals.
Coordinates with supporting departments and Providers to discuss any operational issues and areas of improvement for maximum efficiency
Performs additional duties, as appropriate and as needed