Dental Front Office

Sage EndodonticsChesterfield, MO
405d$37,440 - $41,600

About The Position

The Dental Front Office position is a full-time role within a busy multi-provider dental specialty practice. The primary focus is on providing excellent customer service and ensuring a welcoming atmosphere for patients. The role involves various administrative tasks, including patient registration, appointment scheduling, and insurance verification, while maintaining a positive team environment.

Requirements

  • High School diploma or equivalent.
  • Dental or Medical front desk experience preferred.
  • Knowledge of dental software is a plus.

Responsibilities

  • Greets and checks in patients.
  • Provides an upbeat and welcoming atmosphere for patients.
  • Registers patients by verifying that a patient's record is up to date and accurate.
  • Makes appropriate changes in the computer system and on the patient's chart.
  • Scans documents for patient files including driver's license, insurance card, and referral slip.
  • Verifies patient insurance prior to the scheduled date of service and communicates benefits to patients.
  • Obtains necessary documentation or records prior to patients' scheduled date of service.
  • Answers telephone and responds to inquiries including email correspondence from patients and referring dentists.
  • Prepares treatment plans.
  • Schedules appointments.
  • Checks patients out and collects payments and reconciles daily cash reports.
  • Conducts reminder calls to patients.
  • Maintains a positive, team-focused mindset to ensure a consistently high level of collaboration.
  • Collects, sorts, distributes, and prepares mail.
  • Maintains and cleans lobby and reception area.

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
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