Dental Front Office Receptionist

Aloha Dental Center • Aiea, HI

395d • $33,280 - $41,600

About The Position

The Dental Front Office Receptionist at Aloha Dental Center is a part-time role focused on providing excellent customer service and administrative support in a dental office setting. The receptionist will be responsible for welcoming patients, managing appointments, handling insurance inquiries, and maintaining patient records, all while ensuring a friendly and organized environment.

Requirements

• Prior customer service experience
• Knowledge and use of dental terminology

Nice To Haves

• Prior experience working in a dental office
• Prior experience working as a medical receptionist
• Prior experience working with dental insurance

Responsibilities

• Welcome patients as they arrive at the dental office.
• Ensure a positive first impression and create a friendly atmosphere.
• Answer incoming calls and respond to patient inquiries.
• Schedule and confirm appointments over the phone.
• Provide information on office policies, treatments, and general inquiries.
• Collect new patient information, including personal details, insurance information, and medical history.
• Update patient records as necessary.
• Verify patient insurance coverage and benefits.
• Assist with filing insurance claims and following up on unpaid claims.
• Provide patients with cost estimates and payment options.
• Collect co-pays and handle payment processing.
• Maintain accurate and confidential patient files.
• Ensure records are properly updated and stored according to HIPAA regulations.
• Assist with light administrative duties, such as filing, faxing, and photocopying documents.
• Maintain cleanliness and organization in the reception area and office.
• Uphold a clean and professional appearance and create a welcoming, organized office environment.

Benefits

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed