Dental Front Office Coordinator

Star Dental Partners•Nashville, TN

About The Position

Star Dental Partners is now hiring a Dental Front Office Administrator in Nashville, TN! Schedule: Monday - Thursday 6:30 am - 4:00 pm Fridays 9:00 am - 1:00 pm Front Office Coordinator – Health & Wellness Focused Dental Practice Are you passionate about health and personal growth? Do you love connecting with people, staying organized, and taking initiative without being asked? We are a wellness-oriented dental practice seeking an exceptional Front Office Coordinator to help lead the patient experience. Who We’re Looking For: Someone passionate about health, wellness, and whole-body care A natural communicator who genuinely enjoys speaking with people Highly organized and able to multitask efficiently Proactive — you take initiative and solve problems before they escalate Growth-minded and eager to continuously learn Comfortable being coached and excited to improve Calm under pressure and solution-focused Positive, professional, and drama-free Excited to be part of a strong, supportive team Our Culture:We believe in: Positive and harmonious team environment / No gossip Personal growth and ongoing education Accountability with kindness High standards and high support Serving patients at the highest level If you are organized, people-focused, proactive, and committed to learning and growth — we would love to meet you. We are seeking an experienced Dental Office Administrator to join our community of collaborative, high-quality clinical, business and operations professionals. Additional employment benefits include: Patient-centric community approach Work/life balance Opportunity for career growth Professional development and support with continuing education Strong business and operational teams Employee Assistance Program (EAP) for all employees and their household

Requirements

High school diploma
at least 3 or more years dental front office experience required
Computer proficiency and ability to learn new programs
Exemplary customer service and interpersonal skills
Positive attitude and professional demeanor
Outstanding verbal and written communication skills
Strong multi-tasking and organizational skills
Ability to collaborate with a team

Responsibilities

Manage administrative duties
Accounting for patients and making sure that relations are maintained
Accounts Recievable (insurance and patient)
Expert understanding of dental insurance and copays
Treatment presentations with firm financials
Execute the sending of claims accurately
Answers incoming calls to include new patients and emergencies
Appointment scheduling / keeping the schedule full and making it a priority
Requesting records
Patient follow ups
Manage unscheduled and treatment pending lists to ensure patient follow through to meet scheduling goals
Creating a warm, confident first impression for every patient
Managing scheduling strategically and efficiently
Answering phones with clarity, professionalism, and care
Supporting financial conversations with compassion and integrity
Keeping systems organized and improving them when needed
Taking ownership of your role and looking for ways to elevate the practice

Benefits

401K
Paid Time Off
Paid Company Holidays, Bereavement, and Jury Duty
Paid $25k Basic Life & AD&D insurance
Medical, Dental, and Vision
Short Term Disability
Voluntary Life & AD&D Insurance
Pet Insurance
Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

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