Dental Front Office - Business Assistant

Heartland Dental • Greenwood, IN

149d

About The Position

Supporting our front office as a Business Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. Honey Grove Family Dentistry, like each Heartland Dental supported office, is unique to the community and the patients they serve. Join a nine person team that thrives on collaboration and positivity in a fast paced environment. Located on the southeast corner of SR 135 and Olive Branch Rd, this position offers a Monday-Friday schedule with rotating opening and closing hours.

Requirements

• 1+ years of experience in a dental or medical setting.
• 1+ years of experience with insurance billing and accounts receivable.
• Dentrix or other dental software experience.
• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Benefits

• Medical, prescription drug and vision insurance.
• Free dental services for yourself and your dependents minus lab fees.
• Life and disability insurance.
• 401(K) retirement plan.
• Monthly and quarterly bonus opportunities.
• 6 paid holidays annually (after 90 days of employment).
• 2 weeks paid vacation (after one year of employment).
• Continuing education provided and endless growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services