Dental Front Office Assistant

Heartland Dental • Bullhead City, AZ

400d • $37,440 - $37,440

About The Position

The Business Assistant at Thunder Mountain Dentistry plays a crucial role in supporting the front office operations of a state-of-the-art dental practice. This position focuses on providing excellent patient care and ensuring smooth administrative processes, including managing patient interactions, scheduling, and insurance claims. The ideal candidate will thrive in a collaborative environment that prioritizes patient satisfaction and continuous learning.

Requirements

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• 1+ years of experience in a dental or medical setting (preferred).
• 1+ years of experience with insurance billing and accounts receivable (preferred).
• Experience with Dentrix or other dental software (preferred).

Nice To Haves

• Prolonged periods sitting at a desk and working on a computer.
• Ability to lift up to 15 pounds at times.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression.
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records management.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Benefits

• Competitive benefits including health insurance and retirement savings plans.
• Six paid holidays and PTO (paid time off).
• Front loaded education and training opportunities.
• Access to on-demand Daily Pay.
• Opportunity for unlimited growth potential in a secure company with over 20 years of industry experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees