Dental Front Desk Receptionist

Lee Plaza Dental • Kansas City, MO

378d • $41,600 - $54,080

About The Position

Lee Plaza Dental is looking for a full-time Dental Front Desk Receptionist to manage the front office operations, ensuring a smooth and efficient patient experience. The role involves greeting patients, managing appointments, and handling billing and insurance claims, all while providing excellent customer service in a dental office environment.

Requirements

• High school diploma or GED.
• Minimum of 2 years of dental receptionist experience.
• 1 year of experience with Dentrix software.
• Good communication skills.
• Good computer skills.

Nice To Haves

• Bilingual in English and another language.

Responsibilities

• Greet patients and register new patients according to established office protocols.
• Assist patients in completing all necessary forms and documentation.
• Verify and update patient information.
• Inform patients of dental office procedures and policies.
• Enter all relevant patient information into the data system.
• Answer and manage incoming calls.
• Schedule patient appointments and confirm upcoming appointments and recalls according to office protocol.
• Check daily appointment schedule and organize referrals to other specialists.
• Dispatch lab work appropriately.
• Collect and receipt payments from patients at the time of treatment.
• Inform patients of financial treatment plan options and arrange payment schedules.
• Prepare and mail billing statements.
• Prepare claim forms for dental insurance and arrange supporting documents for insurance claims.
• Sort and distribute incoming and outgoing post.

Benefits

• Health insurance
• Dental insurance
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED