Dental Front Desk Coordinator

Star Dental Partners•Charlotte, NC

23h

About The Position

Overview Carolina Periodontics is now hiring a Full Time Dental Front Desk Coordinator in Charlotte, North Carolina! As a Full Time Dental Front Desk Coordinator , come join our community of collaborative, high-quality clinical, business and operations professionals. Full Time Dental Front Desk Coordinator Schedule: Monday through Thursday 8:00am - 5:00pm and Friday 8:00am - 2:00pm Full Time Benefits Competitive Compensation based on Experience Monthly Team Member Incentive Bonus 401K Paid Time Off Paid Company Holidays, Bereavement, and Jury Duty Paid Basic Life & AD&D insurance Medical, Dental, and Vision Short Term Disability Pet Insurance Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives Additional Practice Advantages Patient-centric community approach Work/life balance Opportunity for career growth Professional development and support with continuing education Strong business and operational teams Employee Assistance Program for all employees and their household Responsibilities Welcome and greet patients for positive first impressions Patient check in/out Appointment scheduling Coordinating patient payments Answers incoming calls Confirm appointments Confirming patient information and gathering needed patient documentation Brief patients on treatment plans and practice’s policies Presenting treatment plans Knowledge of case acceptances, budgeting, and insurance Qualifications High school diploma required 2 or more years dental front office experience preferred Computer proficiency and ability to learn new programs Exemplary customer service and interpersonal skills Positive attitude and professional demeanor Outstanding verbal and written communication skills Strong multi-tasking and organizational skills Ability to collaborate with a team Knowledge and ability to execute Insurance Verifications, Claims Management Confident and skilled in dental treatment case presentations Experienced in creating scheduling productive and efficient provider schedules Self starter, quick learner, reliable Prolonged sitting and standing as needed Ability to lift up to 10 lbs. Equal Employment Opportunity Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Requirements

High school diploma required
2 or more years dental front office experience preferred
Computer proficiency and ability to learn new programs
Exemplary customer service and interpersonal skills
Positive attitude and professional demeanor
Outstanding verbal and written communication skills
Strong multi-tasking and organizational skills
Ability to collaborate with a team
Knowledge and ability to execute Insurance Verifications, Claims Management
Confident and skilled in dental treatment case presentations
Experienced in creating scheduling productive and efficient provider schedules
Self starter, quick learner, reliable
Prolonged sitting and standing as needed
Ability to lift up to 10 lbs

Responsibilities

Welcome and greet patients for positive first impressions
Patient check in/out
Appointment scheduling
Coordinating patient payments
Answers incoming calls
Confirm appointments
Confirming patient information and gathering needed patient documentation
Brief patients on treatment plans and practice’s policies
Presenting treatment plans
Knowledge of case acceptances, budgeting, and insurance

Benefits

Competitive Compensation based on Experience
Monthly Team Member Incentive Bonus
401K
Paid Time Off
Paid Company Holidays, Bereavement, and Jury Duty
Paid Basic Life & AD&D insurance
Medical, Dental, and Vision
Short Term Disability
Pet Insurance
Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives
Patient-centric community approach
Work/life balance
Opportunity for career growth
Professional development and support with continuing education
Strong business and operational teams
Employee Assistance Program for all employees and their household