Dental Coordinator/ Front Desk

Aston Carter•Stamford, CT

13h•$23 - $26•Onsite

About The Position

We are seeking a dedicated and professional Dental Coordinator to manage front desk operations. You will be responsible for ensuring a seamless and efficient flow of patients, handling appointments, and providing excellent customer service.

Requirements

Bilingual in English and Spanish.
Experience in a dental setting.
Professional communication and customer service skills.
Strong organizational abilities and attention to detail.
Proficiency with Microsoft Office software.
Ability to work onsite from 8:30 am to 5:30 pm, Monday to Friday.

Nice To Haves

Associates Degree or Business Institute Certificate.
At least two years of prior administrative, call center, or customer service experience.
Experience with administration of electronic medical records (EMR), preferably EPIC.
Exposure to or experience with medical terminology and provider billing practices.
Demonstrated understanding of HIPAA regulations.
Comfortable providing translation services in Spanish for patients and staff.

Responsibilities

Greet and assist patients with professionalism and courtesy.
Manage phone calls, schedule appointments, and maintain an organized appointment calendar.
Collect and verify patient information, insurance details, and other confidential documentation.
Facilitate patient check-in and check-out process efficiently.
Provide accurate information to patients regarding services, policies, and procedures.
Collaborate with medical/dental staff to coordinate patient care and address inquiries.