Dental Clinic Assistant Manager

Elica Health Centers • Sacramento, CA

34d • $28 - $36 • Onsite

About The Position

Join Elica’s mission and become a part of a team where every day is an opportunity to make a positive impact in your community! At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program, Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives. WHAT YOU'LL DO: The Dental Clinic Assistant Manager is responsible to help assist the Dental Clinic Manager with coordinating the day to day functions of the operational office duties for the dental clinic. The Assistant Clinic Manager helps to provide support and guidance to the front office staff as needed to ensure efficiency and workflow of the dental clinic. In absence of a Dental Clinic Manager, the Assistant Clinic Manager exercises appropriate decision making duties as needed. The Dental Assistant Clinic Manager is a key team member ensuring the patient receives their needed and wanted dentistry. The Dental Assistant Clinic Manager is responsible for ensuring that patients receive all information required for dental appointments including; scheduling appointments, insurance verification, preparing treatment plans for future dental care, as well as addressing any patient concerns. Additionally, the Dental Assistant Clinic Manager will assist with answering phone calls, greeting patients, and maintaining office appearance.

Requirements

• High School Diploma or equivalent
• Minimum of 2 years of related experience in dental setting with Supervisor or training experience. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job will be considered.
• Experience with EHR/Schedule Systems required, EPIC Wisdom preferred
• Knowledge of with dental terminology and government (Medi-Cal) and non-government payers for dental insurances.
• Proficient with Microsoft Office and Google Workspace software
• Must have a current and valid California driver’s license and the ability to provide proof of personal auto insurance on the vehicle driven during working hours.
• If selected for an employment opportunity with Elica Health Centers, external hires must provide proof of immunizations (Hepatitis B, MMR, Varicella & Tetanus), tuberculosis clearance, and proof of COVID-19 vaccination status prior to their scheduled start date.
• Please be advised that this position is subject to criminal background investigation and drug screen.

Nice To Haves

• Previous experience in a community health center or FQHC preferred
• Previous experience as a Dental Assistant is a plus!

Responsibilities

• Assists with coordinating the day-to-day clinical functions to provide excellent and efficient service to patients
• Provides front office leadership to assure that the dental clinic operates smoothly and effective procedures are in place
• Assists with new employee and developmental training for front office staff
• Works with the dental clinic manager to present clinic staff ideas and concerns
• Participates and advises in personnel matters relating to the dental clinic staff with the Dental Clinic Manager
• Effectively fill daily appointment schedules, optimizing each dental provider’s day maximizing their personal ability, support staff, and physical resources
• Adhere to standards and best practices related to appointment confirmation cadence including phone calls and other electronic communication tools to ensure a predictive and productive schedule
• Ensures any Medical clearance forms or specialty reports required are received prior to patient appointment
• Coordinate fees and insurance benefits for patients
• Create accurate financial estimates for each patient on their dental treatment plan
• Utilize available financial options to give patients choices for how they can pay
• Properly use patient account software and maintain accuracy in records related to patient financials
• Obtain necessary insurance approvals in a timely manner
• Discuss recommended plans with patients to ensure patient understanding and agreement
• Prepare all necessary paperwork for each patient’s visit according to standards and best practices
• Greets patients upon arrival to the dental clinic and check in for scheduled appointments
• Registers new patients, helping to assist with completion of all necessary forms and documentation according to each patient’s individual needs
• Collects and post accurate payments into the patient account software
• Timely processing of referrals to facilitate proper patient care
• Communicates with patients about any dental concerns including treatment plans, cost of treatment and appointment scheduling
• Ensures patient compliance with dental office procedures and policy

Benefits

• Retirement Savings Made Easy: Enjoy a 403(b) retirement plan with up to 4% employer matching and 100% immediate vesting —start building your future from day one!
• Comprehensive Healthcare Options: Choose from two Anthem Blue Cross PPO plans for medical, plus dental and vision coverage for you and your family.
• Employer-Funded HRA: Our Health Reimbursement Arrangement helps cover out-of-pocket medical costs, giving you peace of mind.
• Flexible Spending Accounts: Take advantage of two FSA options: Health Care FSA and Dependent Care FSA , tailored to suit your needs.
• Security for the Unexpected: We provide company-paid basic Life and AD&D Insurance , with options to enhance coverage.
• Enhanced Protection: Explore additional benefits like Hospital Indemnity, Critical Illness, and Accident Insurance , plus ID Theft Protection and Pet Insurance .
• Time to Recharge: Enjoy accrued paid time off , paid holidays , and Employee Assistance Plan (EAP) access, which includes counseling, financial, and legal services, along with a vast library of online resources.
• Invest in Yourself: Benefit from our Tuition Reimbursement Program for ongoing education and growth, plus CME/CEU and license reimbursements for eligible roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees