Dental Assistant Trainer

United Health Centers of the San Joaquin Valley•Fresno, CA

31d•$28•Onsite

About The Position

We are recruiting for a Dental Assistant Trainer to join our team at our corporate office in Fresno, CA. A Dental Assistant Trainer has a strong background in clinical and administrative procedures. Skilled in developing and delivering comprehensive training programs to new and existing medical assistants, ensuring adherence to healthcare regulations and best practices. Adept at, mentoring staff, improving workflow efficiency, and fostering a culture of continuous learning. Proven ability to combine hands on clinical expertise with effective teaching techniques to support the professional growth of medical assistants and enhance patient care outcomes.

Requirements

High School diploma or equivalent is required.
Graduate of an accredited dental assisting program.
Possess a valid Driver's License
Certified Dental Assistant (CDA) or Registered Dental Assistant (RDA) certification.
Knowledge of dental clinical workflows, OSHA and CDN infection control guidelines, and dental software system.
Minimum of 3-5 years of experience as a dental assistant, with at least 1 year in a lead or trainer role
Customer-service oriented
Strong presentation, communication, and interpersonal skills
Familiar with adult learning and general training techniques
Flexibility and dependability
Outstanding interpersonal communication skills, both written and verbal required, with excellent public speaking ability in a moderately large group setting.
Modern office practices and procedures including email.
Attention to detail and excellent follow-through on work tasks
Ability to work independently and travel between clinic sites if necessary
Positive professional insight
Demonstrated good problem-solving skills
Effective leadership skills
Intermediate computer skills
Able to handle multiple tasks simultaneously

Nice To Haves

Experience in a Federally Qualified Health Center (FQHC) or similar community health environment, preferred.
Bilingual Preferred (English/Spanish)

Responsibilities

Works closely with the Operations Training Manager and other members of the Operations Team.
Develop and deliver onboarding programs for new dental assistants, including clinical procedures, infection control, electronic dental records, chairside assistance, and clinic flow.
Conduct hands-on training in clinical settings to reinforce proper techniques and procedures.
Evaluate competencies of dental assistants through assessments, direct observation, and skills checklists.
Maintain and update training materials, manuals, SOPs, and competency documentation in collaboration with dental leadership.
Provide ongoing training and support to ensure consistency in clinical standards and operational procedures across sites.
Support implementation of new technologies, equipment, or workflows by developing and leading related training efforts.
Identify performance gaps and provide coaching or refresher training as needed.
Collaborate with site leads and dental providers to ensure training aligns with clinical goals and compliance requirements.
Monitor regulatory and accreditation changes and incorporate them into training content.
Assist with quality improvement initiatives, audits, and compliance monitoring related to dental assistant performance.
Serve as a mentor and subject matter expert to dental assistants at all levels.
Individual will be highly organized to ensure that all staff trainings are prepared well in advance
Evaluate the outcomes of training sessions and maintain records of trainees
Responsible for answering employee questions in an informative and clear manner that promotes learning.
Communicate with Dental supervisors, Health Center Manager, Medical Receptionist Supervisors and Director of Operations to affirm when each trainee has been fully trained and ready to work without the assistance of a trainer.