Dental Assistant Supervisor

ASCENSION DEPAUL SERVICES • New Orleans, LA

78d

About The Position

The Lead Dental Assistant will provide oversight for the dental assistant team while also participating in the treatment of patients (as needed) and assisting in the development of adult and children’s dental services. The Lead Dental Assistant will oversee and monitor the workflow of the dental assistants, management of inventory and supplies, and equipment maintenance. The duties will be consistent with the scope for dental assistants as specified in the Louisiana State Board of Dentistry Regulations.

Requirements

• Certified as an Expanded Duty Dental Assistant in Louisiana.
• Minimum of 5 years’ experience as a Dental Assistant required.
• Experience in working with an electronic health record.
• Excellent written and verbal communication skills.
• Must be able to demonstrate judgment, patience, integrity, organization, and prioritization in multi-task environment.
• Needs to have attention to detail, dependability, listening and communication skills, and flexibility.
• Positive interpersonal relationship skills required.
• Experience working in a multilingual/multicultural setting.
• Valid Louisiana driver’s license and reliable transportation.

Nice To Haves

• Bachelor’s degree or Associates degree
• Bilingual in English and Spanish preferred.
• Lead/Supervisory Dental Assistant experience preferred.

Responsibilities

• Work with the Director of Dental Operations to schedule dental assistants to ensure adequate clinical support for the dentists.
• Work with the Chief Dental Officer to establish standardized processes in dental assistant clinical workflow.
• Oversee and monitor the day to day activities of the dental assistants for all clinics, ensuring that standardized processes are followed.
• Assist in reviewing records to ensure accuracy of documentation by dental assistants.
• Work with the purchasing department, under the direction of the Chief Dental Officer, to streamline clinical orders and monitor usage of dental inventory.
• Maintain log of clinical dental repair requests and follow-up, updating the master equipment maintenance list periodically.
• Train new dental assistants on usage of Dentrix, Dexis, and MediaDent (along with the Director of Dental Operations) and all DA functions.
• Comply with new changes in policy and procedures and monitor compliance by all dental assistants.
• Verify all the lab and repair inventory slips with Finance.
• Work with the clinical team to ensure appropriate communication with the administrative team in following Pre-Authorization protocols.
• Maintain all updated documentation on clinic information including SDS and the dental manual, as directed.
• Provide oversight and ensure safety compliance of sterilization, cleaning and maintenance of instruments and equipment. Ensure operatories and dental spaces are clean, well-stocked and functioning. Keep current on infection control procedures, OSHA guidelines and dental materials.
• Monitor and perform regular site visits for support at all clinic sites.
• Maintain and monitor adequate work schedules for the dental assistants.
• Delegate the daily workloads and tasks fairly among dental assistants, monitor for accountability.
• Hold monthly meetings with dental assistants to discuss and gain resolution to problems in clinical service.
• Maintain smooth work flow between dentists, assistants, and patients.
• Coordinate employee breaks as necessary to minimize disruption in patient care.
• Coordinate dental assistant activities as necessary during periods of downtime.
• Report any incidents, clinic concerns, or changes to the Dentist, Director of Dental Operations and Chief Dental Officer.
• In addition to these job functions, Lead Dental Assistant will also perform regular dental assisting job functions and duties (as needed and assigned) as outlined in the Dental Assistant job description.
• Provide recommendations for improvements within the department including work flow, patient safety, etc. Participate in continuous dental quality improvement activities.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees