Dental Assistant Supervisor

Oregon Health & Science University•Portland, OR

15d•Onsite

About The Position

At OHSU's School of Dentistry, we strive to make an impact in our community by delivering excellence in our dental care facilities, utilizing cutting-edge technologies while enhancing the knowledge of our inclusive dental professionals and leaders. We value each and every one of our professionals by providing a welcoming work environment and industry leading benefits. The Hospital Dental Services (HDS) department's working location is nestled in Portland's beautiful OHSU Marquam Hill Campus Hospital Dental Services (HDS) provides care for medically fragile and special needs patients. The Supervisor, Dental Assistants is responsible for the recruitment, retention, training, mentoring, evaluation, and performance management of dental assistants in the Oral & Maxillofacial Surgery (OMS), General Practice Residency (GPR), and Pediatric Dentistry hospital based clinics. This position works closely with the Clinics Manager, Director, Site Directors, and faculty practitioners on issues related productivity and staffing. This position will closely align with the Faculty Practice Plan and Ambulatory Services on strategic, operational patient experience and performance improvement initiatives. The Supervisor is responsible for the daily clinical operations of the department and provides direct supervision to subordinate employees including planning, assigning, and organizing work. Working closely with Human Resources, advises faculty and staff in managing professional relationships and personnel issues, including assisting and motivating staff to perform optimally and fostering an environment of accountability. Sets priorities and resolves work related problems. Oversees staffing controls that relate to workload and compliance. In addition, the Supervisor provides support and acts as a resource to the leadership and the employees in the practices. The Supervisor provides excellent modeling of all aspects of the Core Competencies, the Code of Conduct and ensures that all employees do the same.

Requirements

AA or equivalent education/experience
Minimum of 2 yrs clinical experience with previous lead/supervisory experience
Completion of an approved Dental Assistant training program AND two years' experience as a chair side Dental Assistant in an Advanced Specialty OR Three years' experience as a chair side Dental Assistant in an Advanced Specialty
Certification by the Oregon State Board of Dentistry for Radiological Proficiency required for all positions
Current valid American Heart Association Issued Basic Life Support (BLS) card required
Must have worked as a Dental Assistant in an advanced specialty within the last 5 years

Nice To Haves

CDA
EFDA
CALAOMS
AAMOS
DAANCE

Responsibilities

Recruitment
Retention
Training
Mentoring
Evaluation
Performance management of dental assistants in the Oral & Maxillofacial Surgery (OMS), General Practice Residency (GPR), and Pediatric Dentistry hospital based clinics
Daily clinical operations of the department
Direct supervision to subordinate employees including planning, assigning, and organizing work
Advising faculty and staff in managing professional relationships and personnel issues
Motivating staff to perform optimally and fostering an environment of accountability
Setting priorities and resolving work related problems
Overseeing staffing controls that relate to workload and compliance
Providing support and acts as a resource to the leadership and the employees in the practices
Modeling all aspects of the Core Competencies, the Code of Conduct and ensures that all employees do the same.