Dental Assistant Coordinator - Lazarus Dental Clinic & St. Luke Dental Clinic.

Catholic Charities of Central Florida Inc•Leesburg, FL

just now•Onsite

About The Position

The Dental Assistant coordinator is responsible for making appointments, filing paperwork, and handling billing for the company. Additionally, the dental assistant coordinator would be responsible for greeting patients when they walk in the door and providing a warm, professional face for the office. To perform this job well, the dental assistant coordinator would need to possess strong interpersonal skills, have a professional appearance, and have basic skills with computers. General functions include having the ability and willingness to motivate and empower those involved in all program activities, being capable of working independently and as a team member, possessing problem-solving skills, being able to establish effective working relationships, balancing team and individual responsibilities, exhibiting objectivity and openness to others’ views, giving and welcoming feedback, contributing to building a positive team spirit, being willing to accept and work within the agency philosophy, following agency policies and procedures, manifesting professional and personal ethics, having good communication skills, self-motivation and ability to maintain concentration and flexibility with regard to fast changes in task assignments as well as multiple task assignments, having a working knowledge and experience using standard office equipment, demonstrating accuracy and thoroughness and monitoring own work to ensure quality, volunteering readily, asking for and offering help when needed, working when scheduled, beginning and ending work as expected, calling in according to the policy when arriving late for work or when absent, observing provisions of Fair Labor Standards Act, observing policies on lunch periods and using work time appropriately, having a commitment to Catholic values and supporting the tenants of Catholic Social teaching, having the ability to set and maintain appropriate boundaries with clients and staff, having the flexibility to accept a variety of tasks, being capable of remaining calm when faced with conflicting demands and in emergency situations, being considerate, empathetic, and respectful in a non-judgmental manner to all patients, volunteers, and staff members, having time-management, organizational, and planning skills, being capable of articulating Catholic Charities’ program to the community, possessing sensitivity to cultural differences in the service population, staff, and volunteers, and having the ability to forge working relationships, and having knowledge of all agency, diocesan, state, and/or federal regulations.

Requirements

Registered or Certified Dental Assistant (CDA) license, according to state guidelines and limitations
Radiography licensure
Minimum of 1 year of dental experience
Excellent customer service and verbal communication skills
Ability to work in a high-volume environment
Must retain license and demonstrate proficiency to perform expanded dental assistant functions
Must have Radiography Certification upon hire
Strong attention to detail
Strong interpersonal skills
Inquisitive, eager to learn, self–starter
Strong analytical skills
Strong sense of ownership & urgency
Able to complete work independently while functioning in a team setting

Nice To Haves

Spanish language is preferred but not required

Responsibilities

Making appointments
Filing paperwork
Handling billing for the company
Greeting patients when they walk in the door
Providing a warm, professional face for the office
Motivate and empower those involved in all program activities
Work independently and as a team member
Possess problem-solving skills
Establish effective working relationships
Balance team and individual responsibilities
Exhibit objectivity and openness to others’ views
Give and welcome feedback
Contribute to building a positive team spirit
Accept and work within the agency philosophy
Follow agency policies and procedures
Manifest professional and personal ethics
Have good communication skills
Maintain concentration and flexibility with regard to fast changes in task assignments as well as multiple task assignments
Have a working knowledge and experience using standard office equipment
Demonstrate accuracy and thoroughness and monitor own work to ensure quality
Volunteer readily; ask for and offer help when needed
Work when scheduled; begin and ends work as expected
Call in according to the policy when arriving late for work or when absent
Observe provisions of Fair Labor Standards Act
Observe policies on lunch periods and uses work time appropriately
Have a commitment to Catholic values and support the tenants of Catholic Social teaching
Have the ability to set and maintain appropriate boundaries with clients and staff
Have the flexibility to accept a variety of tasks
Be capable of remaining calm when faced with conflicting demands and in emergency situations
Be considerate, empathetic, and respectful in a non-judgmental manner to all patients, volunteers, and staff members
Have time-management, organizational, and planning skills
Be capable of articulating Catholic Charities’ program to the community
Possess sensitivity to cultural differences in the service population, staff, and volunteers, and have the ability to forge working relationships
Have knowledge of all agency, diocesan, state, and/or federal regulations
Be knowledgeable of sovereign immunity statutes and regulations
Comply with all DOH Volunteer Healthcare Professional Program (VHCPP) requirements
Adhere to all HIPAA guidelines
Comply with OSHA laws and safety guidelines
Maintain Material Safety Data Sheets (MSDS)
Comply with state and Federal infection control standards in the dental office and operatory, including but not limited to: wearing protective barriers such as gloves, scrubs, and eyewear; disinfecting and sterilizing instruments and treatment areas; and disposing properly of contaminated or bio-hazardous waste/materials
Train dental volunteers
Supervise dental volunteers to ensure the proper operation of the clinic
Master electronic medical record (EMR) system; utilizing it for patient records, appointment scheduling, and reporting
Assist in dental procedures and treatments
Ensure review and completion of documentation, including but not limited to: accurate and current medical history, medical alerts, quality reports, and signed consent forms
Document/chart all dental procedures performed during each patient visit according to the dentist’s instructions and legal requirements
Welcome and escort patients in reception to and from the treatment areas
Schedule appointments and assist in appointment confirmation calls
Provide dental education and information to insure patient awareness of dental health and continuing treatment
Present dental treatment plan and proposed plan for continuing treatments to a patient in a professional and confidential manner
Recognize signs of a dental emergency and ensure proper and timely response and notification to patient, staff, and emergency medical personnel when necessary
Effectively utilize and maintain a system of contact for patient follow-up/re-care
Order dental supplies as needed and within budget guidelines
Ensure operatories are appropriately equipped and stocked with inventory
Maintain equipment protocols, including but not limited to: clean evacuation system, lubricate and maintain dental handpieces, clean and maintain radiograph processors, monitor and clean equipment, clean dental lab plaster traps, and maintain clean office environment
Notify Clinic Manager of equipment failure or general safety concerns
Schedule dental equipment repair as needed
Be present during repairs
Participate in the evaluation of clinic operations including outcome measurement
Represent clinic and Catholic Charities appropriately and accurately in interactions with patients, volunteers, staff, community organizations, funders, parish leaders/staff, and other stakeholders
Participate in agency accreditation efforts
Attend staff and/or agency meetings
Other duties as assigned