Denials Analyst

Athenahealth • Belfast, ME

113d

About The Position

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The Denials Management Operations Analyst supporting the Work Delivery Zone is responsible for analyzing a queue of work related to revenue cycle success. This includes working claims escalated from our business partners and/or other health insurance claim-based work excluded from our standard workflows. Following established workflows and identified best practices, you will research, and resolve claims to support the creation of a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Your responsibilities will include analysis and appropriate resolution of a queue of work within a contractually specified timeframe in the most efficient manner possible, identifying trends through observation and investigation, and escalating opportunities for improvement to the appropriate business unit. You are detail oriented, with a focus on work efficiency and quality. You possess a collaborative mindset and a desire to achieve subject matter expertise in your assigned area of work. You have critical thinking skills and process improvement driven.

Requirements

• Bachelor's degree preferred or 2-4 years of professional experience
• Effective communication and business writing skills
• Microsoft Office suite, basic computer skills including proficient typing and navigation

Responsibilities

• Build and maintain expert subject matter knowledge of assigned processes in order to be a resource for clients and internal stakeholders
• Ensure accurate entry of information into athenaNet and trading partner applications
• Identify and surface workflow inconsistencies and communicate opportunities for innovation and process refinement

Benefits

• Health and financial benefits
• Commuter support
• Employee assistance programs
• Tuition assistance
• Employee resource groups
• Collaborative workspaces
• Flexibility for work-life balance
• Company culture based on learning and support

What This Job Offers

• Job Type: Full-time
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree