Demand Planning Manager

Microsoft • Redmond, WA

11h

About The Position

Overview Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries. Microsoft Cloud Planning (MCP) is the central planning function within CSCP focused on forecasting, demand planning, and supply planning for all Microsoft Cloud services and associated hardware, directly impacting the success of Microsoft's cloud business. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• Bachelor's Degree in Computer Science, Engineering, Supply Chain, Information Technology (IT), Business, Operations, Finance, Accounting, Data Science, or related field AND 4+ years supply chain, inventory management or sales operations experience, preferably in planning (demand/supply/forecasting), cloud industry experience, infrastructure, data science, and/or channel management experience OR equivalent experience.
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

• Minimum of 5 years in demand forecasting or supply chain planning in Cloud computing forecasting or IT hardware supply chain
• MS/MBA preferred
• Experience in leading consensus demand planning process, and a proven track record of executing demand planning processes
• Experience working with Product / Engineering Groups
• Cloud / high tech supply chain experience is a plus

Responsibilities

• Lead consensus demand planning process with Engineering Group, Customers, Finance, Field Sales, and Data Science teams to develop a rolling 24-month forecast as part of monthly planning process
• Manage demand for high priority events across Standard Compute
• Identify macro / micro industry trends affecting demand
• Own and report forecast accuracy, forecast bias and value-add metrics for your customers / business segments
• Explain drivers of month-over-month change, and corresponding financial impact
• Partner with Data Science and Data Engineering teams to continuously improve forecasting models, and with center-of-excellence to improve processes
• Partner with analytics team for automating reports and building management dashboards
• Perform ad-hoc analysis for critical business needs
• Bring in thought leadership to help management in building vision, and aligning with stakeholders

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees