Demand Planner

Frankford Candy & 38 Chocolate Co., Inc.Philadelphia, PA

About The Position

The Demand Planner is responsible for developing, maintaining, and improving demand forecasts across multiple product lines, including both imported finished goods and internally manufactured products. This role works closely with Sales, Operations, Procurement, Production Planning, and Logistics to drive forecast accuracy, optimize inventory levels, and support efficient supply chain operations.

Requirements

  • The successful candidate will have 3-5 years prior experience in product planning, production control, inventory management, or production / manufacturing operations.
  • The candidate will have a bachelor’s degree in supply chain, Business, Economics, Statistics, or related field.
  • Experience with ERP systems (D365, SAP, Oracle, etc)
  • The candidate must combine a working knowledge of world class supply chain practices, strong analytical capabilities, and business savvy.
  • The candidate must have experience working with overseas manufacturing facilities.
  • The candidate must be a strong team player with demonstrated leadership qualities and excellent communication skills.
  • The candidate must have extensive knowledge of Excel, PowerPoint, and Word.
  • The candidate should be comfortable presenting to senior management.

Nice To Haves

  • APICS certified (American Production Inventory Certification Society) a plus.
  • APICS/ASCM CPIM, CSCP, or similar certification
  • Experience leading S&OP process

Responsibilities

  • Develop, analyze, and maintain short-, medium-, and long-term demand forecasts using historical data, market trends, customer insights, and statistical models.
  • Review forecast performance regularly and identify root causes of variances.
  • Partner with Sales and Marketing to gather market intelligence and validate forecast assumptions.
  • Work with Production to align demand forecasts with manufacturing capacity and production schedules.
  • Provide guidance to the Procurement team to ensure overseas suppliers receive accurate forecasts and required lead-time visibility.
  • Balance inventory targets with the service level goals to prevent stockouts, excess inventory, and obsolescence.
  • Track and report against inventory levels, out of stocks and obsolescence by creating KPI dashboards that are sent to senior management.
  • Lead monthly Sales & Operations Planning (S&OP) meetings.
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