Demand Generation Marketing Manager

PolyAI

75d • $125,000 - $140,000

About The Position

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. As a Demand Generation Marketing Manager, you will lead the planning, execution, and optimization of integrated demand generation programs to drive qualified leads and pipeline for both enterprise and mid-market segments. You will partner closely with Sales, Product Marketing, RevOps, and Content teams to design integrated campaigns, enable SDR/AE effectiveness, and measure growth.

Requirements

• 5-7 years of experience in B2B marketing, with at least some focus on demand generation.
• Strong experience using HubSpot (or comparable marketing automation tools) and Salesforce (or equivalent CRM) in a campaign / lead-gen context.
• Demonstrated ability to plan, launch, and scale end-to-end campaigns across multiple channels; experience with digital paid acquisition, email nurture, landing pages, etc.
• Excellent written communication: you write clear, persuasive copy and messaging.
• Comfortable working cross-functionally with Sales / SDR / AE teams; able to understand their needs and translate into campaign strategy.
• Data-driven mindset: experience with analytics, reporting, funnel metrics, attribution, etc. to assess campaign performance.

Nice To Haves

• Experience in SaaS or AI / tech sector.
• Experience working with enterprise sales cycles and mid-market.
• Familiarity with ABM (Account Based Marketing) strategies or tools.
• Some exposure to content marketing, creative direction, or messaging strategy.

Responsibilities

• Develop and own end-to-end campaigns (digital, email, paid media, content syndication, webinars, field events, etc.) from ideation to final reporting.
• Develop target audiences for each campaign and work cross-functionally to execute on content for these audiences.
• Define and track metrics and funnel stages, ensuring clear SLAs with Sales / SDR / AE teams.
• Monitor lead flow, lead quality, and conversion rates. Come up with ideas to optimize and improve upon funnel velocity.
• Use tools like HubSpot for marketing automation and lead nurture; Salesforce for CRM and tracking; ABM tools for more targeted campaigns.
• Ensure data integrity, smooth handoffs, lead scoring, and clean attribution.
• Collaborate with RevOps / Operations to ensure reporting, dashboards, and performance metrics are visible and actionable.
• Work with the PMMs and content team in creating compelling campaign copy, emails, landing pages, ads, etc.
• Build integrated campaigns that tie together what the field team, sales team, and other marketing teams are doing.
• Provide frameworks and playbooks (campaign briefs, messaging, nurture journeys) for ABM integrated campaigns.
• Integrate event leads into digital campaigns and follow-ups with the sales team.
• Work with the field team on their plans to drive awareness and generate leads for trade shows, user conferences, and field events.
• Partner with SDRs, AEs, and sales leadership to understand field feedback, refine target accounts, and provide necessary enablement for marketing lead generation and follow-up.
• Work with the sales team to develop and iterate on integrated campaigns for their target accounts.
• Continuously test different campaign elements: subject lines, creative, audience segments, channel mixes.
• Use A/B / multivariate testing.
• Use data to iterate and improve effectiveness by optimizing cost per lead, cost per opportunity, conversion rates, etc.
• Come up with reporting standards for campaigns.

Benefits

• Participation in the company’s employee share options plan
• 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision
• Life Insurance
• STD and LTD
• The opportunity to contribute to the company's 401k plan
• Flexible PTO policy + 11 designated company holidays
• Annual learning and development allowance
• One-off WFH allowance when you join, offering perks like noise-cancelling headphones or a comfortable desk chair
• Enhanced parental leave
• Company-funded fertility and family-forming programmes
• Menopause care programme with Maven

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level