Demand Deposit Accounts (DDA) Implementations Manager (Remote)

CSI

103d

About The Position

CSI is hiring a DDA Implementations Manager to lead a team responsible for converting deposit account data from legacy systems to CSI’s core banking platform. This is a dual-role position combining hands-on project execution with team leadership and mentoring. You’ll manage a team of approximately 10 team members, ensuring timely, accurate, and high-quality data conversions for financial institutions across the country. This role is ideal for someone who thrives in a fast-paced, collaborative environment and is passionate about delivering exceptional results while supporting team growth and work-life balance.

Requirements

• Bachelor’s degree in a technical or business-related field, or equivalent experience in banking or data processing
• 5–8 years of experience Management within banking, financial services, or software industries
• DDA applications and ACH processes
• Service Charge routines, APA, Cash Reserve, HSA, Sweep, and Cash Management accounts
• Deposit operations and core banking systems
• Strong understanding of overall banking operations and peripheral systems
• Excellent communication, organizational, and problem-solving skills
• Ability to manage multiple priorities and work effectively in a remote, collaborative environment
• Willingness to travel up to 10%

Responsibilities

• Lead, mentor, and support a team of DDA Implementation Specialists
• Assign and monitor tasks and project progress
• Conduct regular 1-on-1s, team meetings, and performance reviews
• Manage hiring, onboarding, and employee development
• Approve time off, expenses, and oversee team capacity planning
• Provide weekly updates to the Director of Implementations
• Coordinate cross-functional efforts to meet project timelines and quality standards
• Attend pre- and post-conversion calls, sales debriefs, and planning meetings
• Review project documentation including specs, statements of work (SOWs), and updates
• Monitor and manage project risks, issues, and special terms
• Ensure proper documentation and reporting for each conversion
• Analyze and map customer data from previous processors to CSI systems
• Conduct data gathering and test review meetings with client banks
• Set up Bank Control Records and balance test reports
• Execute and document live conversions, mergers, and convert/merge events
• Stay current on CSI application enhancements and DDA subsystems
• Submit SMAIL requests for DDA statement print/render specs for each new bank conversion
• Submit Task Tickets to retain SC Source Type downloads on Corpshare for 90 days
• Send email requests to remove MoveIT access for SC Source Type after 90 days
• Clean up Corpshare folders and remove bank data after the 90-day retention period
• Review weekly and monthly reports on team performance, task status, and project utilization
• Maintain and improve conversion methodologies, documentation, and best practices
• Participate in monthly manager meetings and CAP plan reviews

Benefits

• Competitive salary
• Eligibility for incentive awards based on individual and business performance
• Comprehensive range of benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees