Dell Territory Sales Representative

2020 Companies•Washington, DC

1d•Onsite

About The Position

The Brand Representative (BA) for Dell, hired by 2020 Companies, is responsible for building relationships and brand awareness for Dell products within retail stores. This role involves cultivating relationships and generating excitement about the Dell brand and its products among both store associates and prospective customers. The position requires excellent communication skills to facilitate thoughtful and positive interactions. The Brand Representative will leverage these relationships to support selling, training, and merchandising of Dell products across a specified market. All necessary product training will be provided.

Requirements

High school diploma or GED equivalent required
Excellent verbal and written communication, presentation, and interpersonal skills
Ability to stage a consultative selling process that overcomes objections and connects with customer needs
Strong analytical skills and customer service orientation
Strong multi-tasking skills, time management and attention to detail
Ability to perform independently in an unstructured work environment
Travel within 70 miles of Ideal Market Zip Code with occasional travel to other Markets
Must have and maintain reliable transportation and state-required minimum liability automobile insurance coverage

Nice To Haves

6+ months previous retail selling experience in consumer electronics or other technical/wireless products preferred
6+ months of successful training experience, preferably within direct marketing/retail environments

Responsibilities

Refresh product displays on a quarterly basis
Build partnerships and trust with key stakeholders inside of stores, including shoppers and retail associates
Leverage relationship building to educate retail associates on latest Dell offerings
Ensure Dell’s retail brand standards are maintained by regularly inspecting all Dell branded displays and marketing
Travel within assigned territory to physically visit various retailers, generating brand excitement from managers and retail associates
Enhance the Dell brand experience for shoppers
Demonstrate and promote Dell products at retailers in the assigned market
Be the in-store resource to answer questions, discuss product features and provide hands-on demonstrations
Ensure all retailer sales personnel are highly knowledgeable on the unique selling points of Dell devices
Conduct experience events to engage Retail Sales Associates and customers
Confirm display devices are clean, functional, and available for customers to use
Conduct survey of in-store branded fixtures and displays and record findings
Partner with store leaders on solutions for pricing or merchandising issues
Execute resets, including placement or removal of devices and marketing material
Provide insight into marketplace trends of territory retailers
Collect consumer insights weekly
Gather intelligence from stores which are exceeding sales performance
Provide data on competitor pricing, incentives, promotions, and customer preference or sentiment
Drive brand market share through daily direct and indirect sales activities engaging directly with customers and retail channel partners
Develop partnership with retail store management to foster sales driving activities with associates
Schedule and facilitate sales and product training with front line store associates and managers
Ensure current products are displayed, functional, and clean
Set Retail Display Resets and Refreshes as needed within assigned Markets
Drive sales productivity through high quality sales interactions with customers
Build and maintain industry vertical affiliate distribution relationships
Effectively assess and communicate on-site needs such as marketing material and promotional collateral, etc.
Educate customers while making product recommendations
Meet or exceed personal sales productivity goals and key metrics on a monthly and quarterly basis
Accurately document and report sales, schedules, activities and best practices
Collect customer feedback and provide sales/marketing channel insight and recommendations
Set and maintain brand merchandising in retail locations and ensure all brand standards are followed
Meet or exceed quarterly sales goals
Meet or exceed weekly in store time goals
Visit multiple store locations on a daily and weekly basis
Effectively schedule store visits two weeks or more in advance
Effectively execute sales activities inside each location during all visits
Effectively demonstrate an on-going ability to establish, maintain and influence business relationships through increased shelf space, product placement and consistent productivity
Record and maintain appropriate documentation for each visit