Ihrie Supply Company – Delivery / Warehouse Team Member

R.F. Fager Company•Roanoke Rapids, NC

45d

About The Position

The delivery / warehouse team member will work with other members of the distribution team to increase company profitability and customer satisfaction by delivering complete, accurate and on-time deliveries to the company's customers. The driver / warehouse team member will represent the company in a highly professional, safe and cost- effective manner that complies with DOT and other applicable regulations.

Responsibilities

Prepare truck for operation by assisting in and overseeing the loading of trucks, securing of items and verifying the accuracy of shipping papers.
Inspect truck tires, lights, brakes, fluids, etc. to ensure safe and cost- effective performance with preventative maintenance in mind each morning.
Maintain and file vehicle inspection reports and logbooks.
Immediately notify their supervisor if they are involved in any accidents or traffic violations
Immediately notify their supervisor of any problems or medical conditions that effect driving safety or job performance
Handle all duties honestly, follow high ethical standards and present a professional image at all times.
Deliver orders via the most effective route to ensure complete orders are delivered according to established time frames and customers needs.
Maintain communication with company during deliveries to ensure any updated instructions are received and maintain Nextel contact with supervisor to receive delivery instructions.
Document delivery, accuracy and receipt of orders by the customer according to company directives and report any discrepancies to company.
Increase customer satisfaction by collecting information, feedback on service and communicate information back to company.
Inform customers of new products and services that can increase customer satisfaction and sales.
Safely operate all vehicles and equipment and maintain all required certifications and licenses.
Maintain a safe driving record free of violations.
Pulling, filling, packing and setting up orders for delivery or pickup.
Maintain the ability to determine the status of an order at any given time.
Follow any special instructions pertaining to an individual order.
Shipping and receive duties as assigned.
Report any quality or inventory discrepancy issues to the appropriate team member.
Communicate positively with supervisors, sales staff, fellow team members and customers to coordinate deliveries or pickups.
Assist in keeping facility clean, neat, safe and operating efficiently.
Process returns accurately.
Follow all established policy and safety guidelines in a drug free workplace.
Attend company meetings and product knowledge meetings as required by management.
Maintain proficiency in computerized systems and other technologies as required.
Present a neat and professional image.
Assist in keeping facility secure.
Follow company policies and procedures.
Assist in physical inventory and cycle counts.
Other duties as assigned.