Delivery Technician I

Medcare Equipment Company•Erie, PA

13d

About The Position

The Delivery Technician I effectively interacts with patients/clients, their families, caregivers, and members of the healthcare/HME team in providing professional home medical equipment products and services. Provides delivery set-up, initial instruction, and pick-up of HME.

Requirements

High School or GED
Valid driver’s license with no significant infractions per the DMV within the last 3 years
Ability to obtain/maintain DOT medical card
Strong communication and customer service skills
Organized and detail oriented
Ability to use Tablet/iPad to navigate through internal system/application
Basic math skills
Ability to pass DOT medical exam
Lifting up to 60 pounds
Stand, sit, walk for long periods of time
Ability to use dolly or hand cart to push/pull larger items of significant weight
Kneel, stoop, bend, or crawl
Enter and exit vehicle safely, using step or handle

Nice To Haves

Previous delivery experience preferred

Responsibilities

Deliver, set up and pick up durable medical equipment, oxygen products, and supplies to home care patients and commercial accounts following all company policies and procedures.
Provide patient/client with clear instruction on the proper use of equipment.
Able to assess home safety, accessibility and patient/customer status and needs, communicate with supervisor or Quality team when patient/environment has changed.
Partner with dispatch department to create most efficient delivery routes.
Practice safe driving habits and ensure proper oversight of vehicle and equipment while on a delivery or pick-up.
Follow proper safety precautions, both on the road and within patient/client locations.
Perform proper infection control procedures.
Treat patients with kindness and compassion.
On a rotating basis, ability to be on-call and respond to inquiries or concerns within company guidelines.
All other duties assigned.