Delivery Supervisor

Guardian Pharmacy•Oklahoma City, OK

About The Position

Extraordinary Care. Extraordinary Careers. With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career. Boomer Solutions of Oklahoma City, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Oklahoma City, Oklahoma. Why Boomer Solutions of Oklahoma City? We’re reimagining medication management and transforming care. Who We Are and What We’re About: Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered. We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you. Ensures all prescriptions are delivered to customers in the most efficient, accurate, and timely manner. Manage headcount to ensure adequate staffing is available to meet business demands. Attributes Required: • Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy • Leadership – ability to lead project teams to deadlines, while maintaining strong team orientation. Lead by example in all areas of role and supporting the non-negotiable attributes; attitude, dependability, commitment, productivity, efficiency and upholding policies and procedures • Relational – ability to build relationships with business unit management and become “trusted advisor” • Strategy and Planning – ability to think ahead, plan and manage time efficiently • Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level with minimal direction with great attention to detail and accuracy. Quality minded; motivated to seek out errors and inquire when something appears inaccurate • Team Oriented – ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines

Requirements

Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
Leadership – ability to lead project teams to deadlines, while maintaining strong team orientation. Lead by example in all areas of role and supporting the non-negotiable attributes; attitude, dependability, commitment, productivity, efficiency and upholding policies and procedures
Relational – ability to build relationships with business unit management and become “trusted advisor”
Strategy and Planning – ability to think ahead, plan and manage time efficiently
Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level with minimal direction with great attention to detail and accuracy. Quality minded; motivated to seek out errors and inquire when something appears inaccurate
Team Oriented – ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
High School Diploma or GED; Bachelor's Degree preferred
Valid driver’s license and clean driving record
2+ years of related dispatcher/delivery service experience
Advanced computer skills; excel preferred
Ability to work independently and deliver to deadlines
Ability to solve problems with minimal direction
Great attention to detail and accuracy
Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
Quality minded; motivated to seek out errors and inquire when something appears inaccurate
Requires travel by ground
Ability to work flexible hours

Nice To Haves

Pharmacy Technician license/certification/registration (per state requirements), preferred (or willing to obtain)

Responsibilities

Hire, manage and schedule Delivery staff to ensure adequate coverage for workflow within budget
Evaluate workflow processes and implement changes as necessary to meet deadlines and efficiency targets, ensuring OT is at lowest possible levels
Manage, maintain, and train delivery department to perform tasks related to on-site equipment provided by pharmacy to clients, including but not limited to medication carts, emergency medication kits, and fax machines
Ensure all delivery-related documentation is maintained appropriately so records are accessible immediately
Work collaboratively with other supervisors/functional areas to keep work flowing smoothly and efficiently
Ensure each Driver is fully trained on routing system, work rules and quota expectations within 30 days of hire
Develop training manuals and programs for department and update as needed
Assign work volume appropriate to each Driver’s duties and measure both productivity and accuracy for each Driver
Maintain actual salary costs for Delivery function within annual salary budget
Work directly with pharmacy operations as the communication contact to the delivery team
Maintain all vehicles and record mileage for each vehicle on a monthly basis
Act as a delivery driver as needed; on-call required
Other essential functions and duties may be assigned as needed

Benefits

Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, “Treat others as you would like to be treated.”
Compensation & Financial Competitive pay 401(k) with company match
Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only) Medical, Dental and Vision Health Savings Accounts and Flexible Spending Accounts Company-paid Basic Life and Accidental Death & Dismemberment Company-paid Long-Term Disability and optional Short-Term Disability Voluntary Employee and Dependent Life, Accident and Critical Illness Dependent Care Flexible Spending Accounts
Wellbeing Employee Assistance Program (EAP) Guardian Angels (Employee assistance fund)
Time Off Paid holidays and sick days Generous vacation benefits based on years of service

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