Delivery Station Supervisor

HelloFresh • Cleveland, OH

244d

About The Position

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. The Delivery Station Supervisor will provide on-shift leadership and will oversee the logistics package sort operation. You will manage all Hub activities and volume, including the unloading, sorting, and allocation of freight for drivers. Safe operations of the Hub are of the utmost importance and you will be responsible for leading up to 20 Associates at any one time and providing coverage for the Logistics Hub Manager when they are not onsite.

Requirements

• High school diploma or equivalent
• Preferably 2+ years' experience managing operations for fulfillment, supply chain, logistics, or transportation companies
• Must be at least 22 years old and legally authorized to work in the US and possess and maintain a valid driver's license
• Must be able to pass all pre-employment screens (including drug, MVR, background, and criminal checks)
• Availability to support night shift hours starting between 11:30 pm-2 am - until the job is complete (4-day work week shift) or day shift hours (4-day shift week or 5-day shift week based on local need) and may include a weekend-day designated between Sunday-Saturday
• Proficiency in manipulating data and reporting
• Meet schedules/timelines and organize your own work. Can reliably work alternative and flexible work schedules including nights, Sundays, and Holidays
• Leadership experience motivating and encouraging others

Responsibilities

• Manage a team of Warehouse Associates, along with directing contingent workforce to meet quality and safety standards, achieve performance metrics, and accomplish incoming volume bound for the correct destination
• Use HelloFresh tech and systems to make operational decisions and ensure a culture of safety for operations inside facilities and over the road
• Report to the Logistics Hub Manager to support operational scaling and communicate delays or any issues while quickly analyzing and prioritizing work to prevent failures
• Conduct team huddles, to maintain engagement and an open line of communication with employees
• Perform some dispatching functions for drivers and provide coverage for the Logistics Hub Manager on nightshift, weekends, and holidays
• Monitor and evaluate the safety, cost, quality, and other agreed indicators
• Ensure the security of all HelloFresh assets (hub facilities, vehicles, inventory)
• Build an inclusive workplace culture and relationships with all staff, delivering on retention goals
• Operate a lean facility by making recommendations to improve and implement new processes
• On rare occasions, transport delayed package deliveries to customers, move vans in and out of the building, and transport vehicles to and from the repair shop
• Perform related responsibilities assigned by management, which may be added or revised based on business and operational needs

Benefits

• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: High school or GED