Delivery Specialist

O'Reilly Auto Parts•Springfield, MA

1d•Onsite

About The Position

The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position is also responsible for collecting money on C.O.D. deliveries and picking up customer returns. The role involves using delivery fleet management hand-held devices, ensuring vehicles are clean and maintained, and securing company assets like vehicles, keys, and collected monies. Communication with store management regarding customer needs, vehicle maintenance, and incidents is essential. Additional duties may include customer service, general stocking, merchandising, and cashier tasks as business requires. O’Reilly Auto Parts encourages bilingual candidates and emphasizes career growth through a promote-from-within philosophy.

Requirements

Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the standard set in the company's 14/18-point record system.
Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.

Nice To Haves

Familiar with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages (Spanish is highly desired).

Responsibilities

Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
Responsible for keeping vehicles clean, maintained, and completing daily vehicle inspections prior to operating.
Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
Pick up customer returns, i.e., new, warranty, cores, etc. and fill out driver return slip.
Communicate any problems or special needs from customers to store management.
Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
Ensure fuel tank is filled and lock and secure vehicle at end of day's business.
Clock in/out according to company policy.
Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.
May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates. (i.e.: phones, sales and service)
All other duties as assigned.