Delivery Specialist

Fletcher Jones Automotive Group•Beverly Hills, CA

13d•$23 - $23

About The Position

At Mercedes-Benz of Beverly Hills our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation’s #1 family-owned automotive group. We are seeking a Delivery Specialist as we continue to change the industry. The Delivery Specialist plays an important role in providing our guests with an exceptional experience. The Delivery Specialist is tasked with assisting sales consultants with the delivery of new and used vehicles to customers and ensuring each customer understands the vehicle’s operating features, warranty and paperwork. This is a great opportunity for someone with a passion for customer service or interested in automotive sales. If in your personal pursuit of excellence, you have developed a proven track record of consistently producing outstanding results through a commitment to continuous and never-ending improvement, join us. Your next opportunity awaits.

Requirements

Previous experience in a similar role.
Valid driver’s license and clean driving record.
Prompt and courteous demeanor
Strong computer skills

Responsibilities

Deliver an exceptional guest experience through a proficient and detailed demonstration of features, controls and benefits of vehicles including an overview of the owner’s manual, vehicle warranty and service guidelines.
Provide activation and support of Audi Connect and/or satellite radio and delivery requirements of the manufacturer.
Maintain a system of following up with guests utilizing their preferred method of communication to encourage repeat and referral business.