Delivery Specialist DME

Humana • Miramar, FL

3d

About The Position

Become a part of our caring community and help us put health first The DME Delivery Specialist 1 handles the delivery, setup, and comprehensive explanation of various medical equipment in patients' homes. This role requires not only training patients and their families on equipment safety but also dealing with more technically demanding setups. Key responsibilities include loading vehicles, orchestrating logistics with warehouse staff, overseeing detailed work orders, and ensuring detailed communication with patients about their order specifics. Further responsibilities include managing a broader range of equipment inventory, performing precise refills of oxygen tanks, administering detailed paperwork, and executing skilled adjustments to equipment as needed. The DME Delivery Specialist 1 performs basic administrative/clerical/operational tasks. Typically works on routine and patterned assignments. The DME Delivery Specialist 1, will participate in a comprehensive multiweek training program focused on the basics of medical equipment setup, cleaning, and testing. This foundational role is essential for teaching patients how to effectively use their equipment, often serving as the initial point of contact and a crucial element of their healthcare journey. The position involves close collaboration with the dispatch and warehouse teams and requires learning the DME SKU system to ensure seamless operations. The job calls for adaptability and quick problem-solving skills to manage varying environments and patient needs. It operates within a 24/7 schedule, including weekends and holidays, demanding flexibility from its incumbents. Use your skills to make an impact

Requirements

• High school diploma; 0 - 1 years experience
• Knowledge of DOT requirements and regulatory compliance
• One year clean driving record and background check required
• Excellent verbal communication skills
• Customer service oriented with an empathetic and compassionate demeanor
• Ability to lift up to 100 lbs
• Mechanical/electrical aptitude
• Teamwork and collaboration skills
• Adaptability in dynamic environments

Nice To Haves

• Experience in a home health setting, or previous experience with durable medical equipment (DME)
• Bilingual
• Prior experience in similar roles or settings

Responsibilities

• Handles the delivery, setup, and comprehensive explanation of various medical equipment in patients' homes
• Training patients and their families on equipment safety
• Dealing with more technically demanding setups
• Loading vehicles
• Orchestrating logistics with warehouse staff
• Overseeing detailed work orders
• Ensuring detailed communication with patients about their order specifics
• Managing a broader range of equipment inventory
• Performing precise refills of oxygen tanks
• Administering detailed paperwork
• Executing skilled adjustments to equipment as needed
• Performing basic administrative/clerical/operational tasks
• Participate in a comprehensive multiweek training program focused on the basics of medical equipment setup, cleaning, and testing
• Teaching patients how to effectively use their equipment
• Close collaboration with the dispatch and warehouse teams
• Learning the DME SKU system

Benefits

• Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees