SailPoint is looking for a Delivery Services Operations Manager to support our global Delivery Services organization. Reporting directly to the Senior Director of Global Delivery Services Strategy, you will play a pivotal role in supporting the Delivery Services businesses, ensuring initiatives are executed efficiently and effectively. This role will work with Professional Services, Recurring Services, and Success Acceleration Services to support both day-to-day and strategic initiatives. This role will involve working with CRM and PSA tools to keep records up to date, forecasting accurate, and manage recurring services. Within the first month, you will be familiarized with the SailPoint business and introduced to your job responsibilities by shadowing team members and taking over some tasks. Within 2-3 months you will have taken over major reporting and data preparation functions and start to operate independently to coordinate recurring services renewals and forecasting. After 6 months you will have taken ownership of all major analytic functions of the Strategy Operations Manager role with respect to forecasting and renewals activities.