Customer Service

Aston Carter

8d • $17 - $17 • Onsite

About The Position

The Delivery Service Dispatcher plays a crucial role in handling billing disputes and the service for clients. The position involves logging calls, creating service tickets, scheduling and dispatching services, and assisting with billing disputes, gas refills, and equipment safety issues. This role demands a high level of accuracy, attention to detail, and strong communication skills.

Requirements

• Strong customer service skills.
• Proficiency in Microsoft Office.
• Experience in logistics coordination and dispatching.
• Basic computer navigation skills.
• Excellent communication and interpersonal skills.

Nice To Haves

• Ability to work weekends and flexible schedules.
• Basic computer literacy and quick learning of new systems.
• Strong organizational skills and attention to detail.

Responsibilities

• Log incoming calls and create service tickets.
• Schedule and dispatch services efficiently.
• Assist with billing disputes and coordinate gas refills.
• Address equipment safety issues promptly.
• Maintain accurate records and reports.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed