Delivery Sales Representative

FleetPride • Klamath Falls, OR

99d

About The Position

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today! The Delivery Sales Representative will service an existing customer base by providing regular customer visits and delivery services as scheduled and directed by the Branch Manager. This role involves providing customers with information on promotions, soliciting orders, managing customer inventory levels, and ensuring product returns are handled appropriately. The representative will develop a thorough understanding of the customer base within the geographical area or assigned route, searching for new customer potential as time allows. Building relationships with customers to create an atmosphere of trust and reliability is essential, as well as providing product samples and answering customer inquiries about products and services.

Requirements

• Strong customer service skills to ensure customer needs are met and establish trust.
• Active listening skills to understand customer communication.
• Effective communication skills to convey information.
• Time management skills to manage one's time and the time of others.
• Reading comprehension skills to understand work-related documents.
• Persuasion skills to influence customer decisions.
• Service orientation to actively look for ways to help customers.

Nice To Haves

• Experience in sales or customer service roles.
• Familiarity with CRM systems.
• Knowledge of heavy-duty truck and trailer parts.

Responsibilities

• Service an existing customer base by providing regular customer visits and delivery services as scheduled and directed by the Branch Manager.
• Provide customers with information on promotions and solicit orders.
• Manage customer inventory levels and shelf stock including consigned inventories where they exist.
• Merchandise orders on the customer shelves where required.
• Ensure that all product returns (including cores and warranty) are picked up and returned to the branch as directed by the branch manager.
• Develop a thorough understanding of the customer base within the locations' geographical area or on the assigned route.
• Search for any new customer potential as time allows.
• Develop relationships with customers and their employees to create an atmosphere of trust and reliability.
• Provide customers with product samples and catalogs as needed.
• Answer customer's questions about products, prices, availability, and product features.
• Demonstrate products, explain product features and benefits, and solicit orders.
• Recommend products and services to customers based on their needs and interests.
• Alert the branch manager of any new product opportunities or competitive issues.
• Deliver marketing and product collateral to customers during delivery routes.
• Utilize a CRM system to ensure customer demographics and contact info are captured correctly.
• Perform other related duties and assignments as required.

Benefits

• Hourly compensation with eligibility for select portions of the internal ISI bonus payout.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods