Delivery Manager

Trinity College London • London, CA

12d • $65,000 • Hybrid

About The Position

The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:

Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement

Requirements

• Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
• Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
• Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
• Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
• Experience ideally in a highly regulated sector.
• Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
• Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
• Embraces change and can effectively lead others through uncertainty.
• Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
• Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
• Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
• An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
• Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity

Responsibilities

• Planning and delivery management
• Team support and facilitation
• Stakeholder and communication management
• Continuous improvement

Benefits

• Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
• Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
• We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
• Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager